Paychex reviews

3.1

49% would recommend to a friend

(3,864 total reviews)
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John Gibson

48% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

A good work life balance.

Cons

None I can think of.

3.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility in work schedule and the ability to have work/life balance.

Cons

Executive-level expectations of hrbp are unrealistic. It seems like a lot of admin duties are placed on the hrbp. Client retention is the hrbp's responsibility but the main issue for customers are other departments like payroll and 401k.

Viewing 109 - 111 of 3,864 Reviews

Glassdoor has 6,153 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.