Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Nov 17, 2017

401(k)/S125

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, lots of carbs.

Cons

Changes in all levels of management easily and drastically altered employee engagement and job satisfaction, very poor pay and meager "raises," horrendous IT and support, selling clients "integrated" services yet in reality, none of it is integrated.

2.0
Nov 15, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Good training for new sales people

Cons

Bad management depending on city. It could be great, it could be terrible varies by city. Bad customer service makes sales difficult.

3.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Fully paid training Many different departments to move to Paid Maternity leave Lots of updated and ongoing training provided Weekends and all federal holidays off

Cons

Low pay Terrible time off policy - you accrue time versus getting it up front Slow to advance in career Outdated dress code Not enough work from home opportunities A lot of Corporate interference/ micro management Poor training for Management Very stressful because client lists are too high Very outdated technologies in the offices

Viewing 157 - 159 of 3,868 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.