Paychex reviews

3.1

48% would recommend to a friend

(3,869 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,869 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 25, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Great entry level sales position. Brand recognition helps.

Cons

Too big and too corporate. Multi product service center was a train wreck that will take years to overcome. Right hand doesn't know what the left had is doing.

1.0
Jun 7, 2017

NSS

Recommend
CEO approval
Business Outlook

Pros

reasonably fair for work/life balance

Cons

They hire unprofessional and inexperienced kids right out of college and excuse poor and inappropriate behavior because they are young. They push people out of their positions if they are not at goal by telling them that if they sign a resignation letter and then they will help you get into a new position in the company. WHEN YOU LEAVE A JOB YOU CAN NOT GET UNEMPLOYEMENT. But they never help anyone find a new position. Credit is given to people who cheat. And nothing is done about the high school like environment and disrespect towards other employees. If your position is not a good fit for you, you have to stay in that position for a year before you can promote to another. Which is not a promotion. Its getting a new job. And politics get in the way of getting into new positions.

1.0
May 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Some of the people that worked there were great. The rest of my experience was horrid.

Cons

I was lied to about pay, training is horrible, everyone is overworked, understaffed. Management does not try to make things better. They will lie to you and leave out details!

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Paychex Response
9y
Thank you for taking the time to provide a review. We are very sorry to hear that you did not enjoy your time at Paychex and would really like to look into the concerns you mentioned. We never want any employee to feel the way you did and would like to learn more about your experience. Would you be willing to provide more feedback? If so, you can email Jody Stolt, Director of National Talent Acquisition at jstolt@paychex.com. Thank you.
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Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.