Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, job security, Freedom

Cons

Office work culture is not too good, no indian holidays

2.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture was amazing, mission to support small businesses is fulfilling

Cons

New SR leadership team focused on margins over customer experience and clients are frustrated. Focused on outsourcing jobs and cutting costs

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

base is very nice for a new sales rep

Cons

micromanagement for reps that arent hitting quota

Viewing 172 - 174 of 3,868 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.