Paychex reviews

3.1

48% would recommend to a friend

(3,869 total reviews)
avatar

John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,869 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Well known brand, so some people get inbound leads REALLY great colleagues

Cons

Pay is GROSSLY below average for the industry, and they don't pay more for tenured employees. Pay at Paychex is GROSSLY below the pay for equivalent roles at Paycor. Operations is completely disconnected from sales, so they make changes that can drastically impact your income with absolutely no thought for you or your family. They allow managers to hire for roles with one set of expectations (territory, comp structure, training schedule, ramp period), and then change those expectations after you start. You have a quota from BEFORE day one in some divisions. If you join a mid-month training class be sure to ask and get in writing when your quota will start!

2.0
Dec 17, 2025

Eh

Recommend
CEO approval
Business Outlook

Pros

Direct manager was great manager

Cons

Everything else wasnt the best

Viewing 169 - 171 of 3,869 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.