Paychex reviews

3.1

48% would recommend to a friend

(3,869 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,869 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, time off, options to work hybrid

Cons

Unwilling to pay employees livable wages especially if you try to move your way up in the company. Does not pay to stay loyal

1.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

nothing at all in my experience

Cons

They expect strong output without having a clue how to build the systems or structure of an outbound sales organization. Leadership should be ashamed. If they aren't in such a sticky business, they wouldn't have one.

Viewing 178 - 180 of 3,869 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.