Paychex reviews

3.1

48% would recommend to a friend

(3,869 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,869 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Dec 6, 2025
Recommend
CEO approval
Business Outlook

Pros

You have to go through their 6 week (maybe longer?) sales class no matter what. It’s old and tired for anyone with substantial experience but for someone new, will be great.

Cons

Your experience at the company will be highly dependent on your boss. My team had high turnover over and it was a nightmare trying to get clients/CPA’s to trust and work with me. I had clients (yes multiple) tell me to my face they won’t bother to learn my name until I’ve been there for a year.

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Not a whole lot of pros. Micromanaged and given consistently bad advice.

Cons

Heavy micromanagement. The PEO division is failing horribly. Management (Directors and Above) are not helpful and have no strategic vision. Numbers for last year were abysmal with only 11% of people hitting quota. Do not work here unless you want bad advice and no development. "Doing more" is not development.

4.0
Dec 5, 2025

Worth it

Recommend
CEO approval
Business Outlook

Pros

Great starting pay for entry level sales position

Cons

Hard to hit sales goals

Viewing 181 - 183 of 3,869 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.