Paychex reviews

3.1

48% would recommend to a friend

(3,868 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Nov 19, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Good system for down market

Cons

Poor comp plans at sales org

1.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Base and benefits, I guess… I’m in sales that’s not why I came here.

Cons

FUD. Go to Paychex website, enter 100+ employees and ask for a rep to call you. Paycor, not Paychex, Paycor calls. You, the buyer, have no say. Ethics are questionable across the board, wild they manage money. You’re not a legacy employees, big disadvantage. 50-99 mid market vertical. Rules of Engagement, good luck to ya. Manipulation via KPIs. Leaders leading from behind computer/webex calls never in field. Check the stock price 2025 lolz.

4.0
Nov 19, 2025

Paychex

Recommend
CEO approval
Business Outlook

Pros

Good depending on manager and area

Cons

Long days, tough conversations with owners

Viewing 193 - 195 of 3,868 Reviews

Glassdoor has 6,161 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.