Paychex reviews

3.1

48% would recommend to a friend

(3,869 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,869 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Nov 19, 2025

Paychex

Recommend
CEO approval
Business Outlook

Pros

Good depending on manager and area

Cons

Long days, tough conversations with owners

2.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Made friends in my division that i still have

Cons

Upper management is scammy, they lie a lot, and the service provided to customers is terrible. I felt bad selling it.

Viewing 196 - 198 of 3,869 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.