Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Apr 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice environment, excellent benefits package offered, some positions offer work from home, provide unlimited caffeinated products for free.

Cons

It is very difficult to become hired at Paychex. The interview process is senseless and they ask way too many questions, especially "situational question". Interviewers base their hiring decision on your responses to these type of questions. If you answer even one situational question incorrectly or not to Paychex's standards, they will NOT hire you! Even if you are already working there as a contractor, you still have to interview AGAIN while in the position to become hired direct. It can be very stressful with high volume case load and expectation levels can be unrealistic to meet in some positions. And if your supervisor/senior management end up not liking you for some reason, they will find a legitimate way to "fire" you, "discharge", or "let you go".

2.0
Sep 12, 2017

Horrible management- bad service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance. Benefits. 401k. Training. Flexible schedule if you don't care about making much money. Otherwise this job will run your life.

Cons

Awful service. bad management. The only reason i am giving two stars is because of they offer benefits and trainings. LOTS of turnover. You won't work with the same people for more than a few months.

2.0
Apr 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Payroll knowledge. Food. Not much else.

Cons

Non competitive salary. Long hours due to high turnover. Poor work/life balance

Viewing 220 - 222 of 3,871 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.