Paychex reviews

3.1

48% would recommend to a friend

(3,872 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jul 1, 2011
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Open management - Good teamwork

Cons

- Below average pay - Senior management seems to be stuck in "old school" thinking - IT infrastructure is behind the time in some places

1.0
Feb 18, 2011
Recommend
CEO approval
Business Outlook

Pros

flexible hours and the ability to work from home as needed. Friendly employees and offices located in a lot of cities.

Cons

the HR generalist role is not really doing human resources work. Paychex relies on the HR generalists to keep clients and so most of their time is spent selling extra services and attempting to force clients to stay with the service.

1.0
Jan 5, 2011
Recommend
CEO approval
Business Outlook

Pros

A leader in the industry with great name reccognintion. Good training. Professional envirnment.

Cons

It is a “Us against them" mentality there. Management is very distrustful of sales. Divisions within the company keep to themselves. Sales and Operations work against each other. The shareholder is more important than the customer. It is not a happy place to work!

Viewing 235 - 237 of 3,872 Reviews

Glassdoor has 6,164 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.