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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      49% would recommend to a friend

      (3,857 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      46% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,857 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Sep 7, 2023

      Save yourself the headache and work for any other payroll company

      Channel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They somehow manage to hire really awesome people who inevitably hate their jobs just as much as you will! Makes for funny conversation and trauma bonding.

      Cons

      Worst pay of any competitor in the industry with people in India loading our clients US TAX INFORMATION. We don’t even utilize our own payroll platform internally, so that should be your clue that it’s not very good. As a payroll company, my final straw with Paychex was that they missed an ENTIRE commission cycle with no apology or accountability - a trend you’ll surely become familiar with any inconvenience at Paychex. So many directors and higher have left the company and gone to competitors; do yourself a favor and follow suit before starting.

      1.0
      Aug 24, 2023

      read before applying

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you get creative in telling the story of how paychex works it will open the door for future opportunities with much better companies and industries

      Cons

      wow where to start. compensation is a disaster. no one can predict what they will earn on a sale. partner sales are atrocious if your deal is under 60k don't even bother sending in smb. management is living on a different planet...from which they micromanage to all heck unless you make circle rep. promised six figures if you hit quota (funny bc I was 120% to quota and made less than 75k-which is less than "OTE") Be prepared to work 12 hour days for your first two years. as of Aug '23 70% of sales reps did not sell one unit over the last 3 months, and 80% of all revenue and units came from less than 10 sales reps out of over 800. yet management blames reps vs negligent overhiring practices and trying to stay out of the news for layoffs. also been part of a meeting (by accident) where upper management talks about reps as "unintelligent", "lazy" and "not working hard". good luck applicants!

      2.0
      Jul 27, 2023

      Would not recommend

      Client service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Discretionary time off -Flexibility -Some coworkers

      Cons

      -Grossly underpaid. -Severely overworked. -The most unorganized company -Outspoken personality not desired. They want yes men and women who will not push back or question components that do not make sense. -Leadership does not need to have knowledge of job. -Managers are inadequate and do not offer any sense of guidance. -Stuck in the previous century when it comes to ways of doing things.

      Viewing 22 - 24 of 3,857 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,143 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.