Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Sep 24, 2025

Getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay depending on role and department.

Cons

Horrible communication. Ignores all feedback from employee surveys, worst merit increases and bonuses in years. Acquired Paycor, and everything has been a mess since. Senior leadership only cares about lining their own pockets and not setting up their employees for success.

Viewing 244 - 246 of 3,870 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.