Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home (although new sales reps won’t be able to for much longer)

Cons

Just overall terrible. Sales reps have outrageous quotas that are just completely unattainable unless you are put into an amazing territory (or you are buddy buddy with managers). They preach this “partnership” between sales reps to send referrals but all the partners care about is themselves and will sabotage your sale to get their own. They consistently reward the most UNETHICAL people because they are bringing in sales. They have people presenting products that they aren’t even licensed in which is highly illegal. Can’t believe they let those people do what they want and harass others. I was borderline harassed by another sales rep who consistently broke the rules. All managers and upper management have favorites and consistently talk about those favorites even in department wide calls. You will not be able to sell unless you harass your clients and start to become unethical yourself. Cannot believe the CEO has let it get this bad. Truly disappointed and cannot wait to leave. I LOVED sales and was good at it, but this job and company has truly ruined any possibility of me going back into sales in the future.

1.0
Sep 26, 2025

Not good company to work with

Recommend
CEO approval
Business Outlook

Pros

they are making people to leave company by pushing to shifts from 5.30 pm. if 1 min late also they are dragged to meetings and scolded.

Cons

nothing as of now, if given also no one is ready to take it. no promotions. better dont join be careful. all are leavening

1.0
Sep 25, 2025

Management

Recommend
CEO approval
Business Outlook

Pros

2 way cab facilities provided

Cons

To be frank the worst management's ever seen in the entire career. They have terminated previous management which made the company run very good which lead to a great success and have hired some ruthless senior managers and managers which treat their employees as slave. This was company was a typical operation company and now they have converted it BPO and treat all the employees unworthy. In my entire career I felt offer letter is just a piece paper and no value for it. There is no promotion or IJP nothing provided. To be frank they have ruined the reputation of the company entirely which had amazing reputation and success towards US and India. Employees are not treated as employees they are treated as slaves. Highly recommended not spoil your career in Paychex India. There is no proper structure in this company it’s like and one man show run company. Please requesting everyone not join this company it will screw your peace of mind and your health.

Viewing 241 - 243 of 3,870 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.