Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

San Diego has a great culture of winning and provides great experience for a career in sales

Cons

If your not familiar with HCM, payroll, and HR it can take some time to learn the product and build out relationships with referral partners.

4.0
Sep 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture, good managers, consultative sales approach with ability to adjust product $

Cons

Upper Management turnover, leading to constant change in initiatives

2.0
Sep 10, 2025

No Thanks

Recommend
CEO approval
Business Outlook

Pros

Financial Strength, Brand Recognition, Good People

Cons

Lots of very unhappy former customers. New Customers are inundated with sales calls for additional products.

Viewing 250 - 252 of 3,870 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.