Paychex reviews

3.1

48% would recommend to a friend

(3,870 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Paychex is a very steady company that’s one of the large players in the payroll and HCM space. There’s great job security working for a company like Paychex. Fellow employees are all very easy to work with, there are very few large egos at the company. The training programs here are really impressive. Great work life balance for me as a remote employee.

Cons

It’s somewhat unclear what the development track is for certain positions. Compensation is decent, but lack of cash bonuses is a bummer.

1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good health benefits.

Cons

You will be lied to in your interview about the OTE. Leaders will tell you you’re supposed to make $150-$200k in your first year. The reality is only about 10 reps out of 400 make that. You will make slightly more than your base salary. Territories have been burned by previous reps. Many times you will find that one of those 10 reps that are actually being successful already sold an account in your territory into oblivion. You never stood a chance. Every deal is discounted and you need 3-4 levels of management approval just for 1 contract. Don’t do it. You will regret coming here for the rest of your life.

Viewing 259 - 261 of 3,870 Reviews

Glassdoor has 6,162 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.