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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,873 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Jan 3, 2024

      Over promised & Under delivered

      Enterprise hcm consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Name, tenure in the industry, product offering

      Cons

      Comp plan won't be provided right away, but you are held to quota the moment you walk in the door, regardless if you have an assigned territory or not. You will be dialing for dollars. Many customer says the platform is clunky and outdated. Anything will be done to get a deal closed, no matter if it leaves you with nothing to earn an income. Very limited inbound leads (you'd think there would be a ton due to the name alone).

      1.0
      Nov 26, 2023

      Not the employer for family-oriented individual

      Implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      larger employer allows opportunity to explore other jobs within the company 401k plan with match

      Cons

      Unsupported management Fend for yourself atmosphere No work/life balance Pay not competitive nor based on tenure/experience High out of pocket employee cost for Health Benefits offered Outdated technology All job training is self-guided and unsupported Sales driven instead of customer and employee support driven atmosphere

      2.0
      Sep 20, 2023

      Not a people first eviroment

      District sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      *great place to learn the ropes of HCM *Good training *Decent technology

      Cons

      *Biggest thing is over the past 3 years they have moved away from focusing on their employees and people first. The culture is no longer a collaborative and positive setting. *Career growth is limited (discouraged internally from moving to different depts) *Base and commission are on lower end for industry *Disconnect between upper management and field level *For management there are pretty large discrepancies in quota assignment *No visioion for SMB division - might be different in other areas

      Viewing 265 - 267 of 3,873 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.