Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,165 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 48% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

48% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 656 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 392 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 279 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 274 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 241 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Boston , Atlanta , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

48% would recommend to a friend

(3,873 total reviews)

John Gibson

49% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,873 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

2.0

Sep 6, 2023

Toxic

Software test engineer

Recommend

CEO approval

Business Outlook

Pros

They have great medical benefits. Apparently now they have unlimited PTO but that wasn't the case when I worked there.

Cons

They treat their employees like machines. They expect employees to work when they are on vacation for emergencies because there is little to no cross training.

3.0

Sep 2, 2023

Cog in the machine

Account executive

Recommend

CEO approval

Business Outlook

Pros

- in my role, you sold to existing accounts so “cold calling” - training was solid - benefits are great and pay was good if you’re doing well. I was making low 6 figures

Cons

- your manager is going to make or break your experience here. In my case. My manager was not good and would micromanage me to the point I was getting called constantly even after hours / during my personal time - actively telling us to lie and mislead customers. I sold 401k plans and they trained us to not be upfront about what we’re selling - product itself had bad support - ever increasing quota expectations with less pay Ultimately my time ended here due to a combination of all those things

1.0

Jul 7, 2023

They only care about people in cubes

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

annual raise and potential bonus

Cons

The company is forcing everyone back into offices after granting work from home. They will claim it was never permanent but thats how it was stated. The claim its for collaboration and their culture. They have no culture and they do not listen to employee concerns. Over worked in most departments.

Viewing 268 - 270 of 3,873 Reviews

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Jobs at Paychex

Channel Sales Associate - CPA

Client Service Representative

Client Service Representative

Client Service Representative

Channel Sales Associate - CPA

Waco, TX

View job

Paychex

Paychex reviews

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Toxic

Cog in the machine

They only care about people in cubes

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