Paychex reviews

3.1

48% would recommend to a friend

(3,871 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Aug 5, 2025

Hypocritical operations

Recommend
CEO approval
Business Outlook

Pros

Great public image Good Benefit package Nationally recognized for Training Excellence Culture Shaping is touted a lot

Cons

lower than average pay in most areas Promotes Culture Shaping and values - looks great for photo ops and publicity, but internally management does not exemplify or follow the values. age bias exists in all levels of employment - watch your back when you hit your 50's - regardless of tenure.

1.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay People The client base

Cons

Recently Paychex has veered staunchly away from company values. Reduced all Assigned Client Specialists to a rapid response team while having an assigned client list. Clients are frustrated. Employees are frustrated.

Viewing 286 - 288 of 3,871 Reviews

Glassdoor has 6,163 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.