Paychex reviews

3.1

48% would recommend to a friend

(3,873 total reviews)
avatar

John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay People The client base

Cons

Recently Paychex has veered staunchly away from company values. Reduced all Assigned Client Specialists to a rapid response team while having an assigned client list. Clients are frustrated. Employees are frustrated.

2.0
Aug 1, 2025

Run Away

Recommend
CEO approval
Business Outlook

Pros

they wont fire you cause everyone quits, so if your looking to sit on your but and make fake dials, this is the job for you.

Cons

no growth opportunity. 99% of reps dont hit quota, and quota attainment is sued for raises and advancements

Viewing 289 - 291 of 3,873 Reviews

Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.