Paychex reviews

3.1

48% would recommend to a friend

(3,873 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Benefits, Culture, Coworkers, Charity

Cons

Classic corporate job, upper management does not listen to entry level workers on how to improve daily life, low pay

2.0
Jul 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Great training program and ability to make a decent pay.

Cons

Poor management and leadership. The commission structure is a nightmare. Fighting among department leadership and backstabbing dishonesty to steal deals. The absolute worst company culture I have ever worked under.

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Paychex Response
5y
We're disappointed to hear that this was your experience at Paychex. We would like an opportunity to understand your experience in more detail - please reach out to us at glassdoor@paychex.com. Thank you.
2.0
Feb 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO. Really only thing I can think of

Cons

Management is consistently changing their training all the time. Also, so much time doing admin tasks takes time away from you selling the software. Also, VERY bad partnership here, everyone always wants a referral to them but they never reciprocate. For the industry, the pay is on the lower end also.

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Paychex Response
6y
Partnership is one of our corporate values and I'm disappointed to hear that your experience did not align with this value. We'd like an opportunity to learn more so we can improve. Please drop us a line at glassdoor@paychex.com.
Viewing 286 - 288 of 3,873 Reviews

Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.