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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,873 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      47% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Jan 29, 2021

      Great spot

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent training and work life balance

      Cons

      Busy season and the struggle to sell payroll and it’s complexities. Calling businesses and asking for a sale when it’s the last thing on their mind. 100 dial days. 3000 dial months. Zero sales. Base pay checks. Starving in my apartment

      2.0
      Dec 2, 2020

      Toxic

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training. A lot of other sales companies look for reps that worked in payroll and especially paychex because of you can sell there, you can sell anywhere.

      Cons

      One of the most toxic environments I have ever been in. You are expected to eat, sleep, breathe Paychex

      2.0
      Oct 27, 2020

      Need more hands hired

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are ethical and good overall as a company, great benefits, yearly bonuses

      Cons

      Huge work-life balance issues. They need to hire more people within payroll, specialists are being required to handle way more than they should be and for a lot less pay than other payroll competitors. Handling 300-400 clients payroll while being required to fix LARGE issues that pop up is unreasonable especially while newbies are meant to have time to train to get to senior status which also raises their pay but many are having to sacrifice this to spend time on projects/issues because stats are becoming everything. This could be an amazing company but they don’t want to pay for it.

      Viewing 283 - 285 of 3,873 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.