Paychex reviews

3.1

48% would recommend to a friend

(3,873 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jul 31, 2025

Heading Downhill

Recommend
CEO approval
Business Outlook

Pros

Comparable benefits like health insurance, etc.

Cons

Low wages that don't meet cost of living adjustments, toxic leadership that promote favoritism, lack of internal job opportunities due to a two year hiring freeze along with any replacement head count being filled with overseas employees.

3.0
Jul 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Training program, benefits are comparable to other companies and generous PTO

Cons

Once employee focused company morphed into gaining revenue company. Workload increased to point it was difficult to provide good customer service

Viewing 292 - 294 of 3,873 Reviews

Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.