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      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      48% would recommend to a friend

      (3,873 total reviews)
      avatar

      John Gibson

      49% approve of CEO

      47% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      2.8

      Senior management

      Paychex has an employee rating of 3.1 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Jul 21, 2017

      Be Cautious

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company match, a few decent people, decent benefits, growing company

      Cons

      Turnover rate in sales tells you all you need to know about this sales office. The sales culture at this location is downright tragic. Health of specific territories and partners who are willing to refer in each other are few and far between. Sales divisions are in competition with each other to selfishly sell their product and cut their partners out of the sale. Earning potential is low due to these reasons. The sales culture here is extremely unhealthy. Gossip is a severe issue.

      3.0
      Jul 14, 2017

      Could be much better, could be MUCH worse

      Senior payroll specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program. Mgmt can be picky, but overall positive. Always trying to innovate and still not quite be a call center.

      Cons

      New changes seem to benefit the company's bottom line instead of the people doing the work. More and more metrics and systems. No time for client connection.

      1.0
      Feb 19, 2017

      Avoid at all costs

      Benefits advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing comes to mind at the moment

      Cons

      Stop advertising yourself as a company that cares about its employees, because obviously you don't. My first day out on the floor, and out of training, I was yelled at by a TL because I was supposed to be on a different screen! Yelled at in front of the entire department!

      avatar
      Paychex Response
      9y
      Thank you for taking the time to write a review. I'm sorry to hear about your experience. Would you be willing to provide more detail so we can look into the issues you mentioned. If so, you can reach out to Jody Stolt, Director of National Talent Acquisition at jstolt@paychex.com
      Viewing 295 - 297 of 3,873 Reviews
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      ReviewsPaychex reviews

      Glassdoor has 6,165 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.