Paycom Client Relation Representative reviews

3.5

46% would recommend to a friend

(70 total reviews)
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Chad Richison

48% approve of CEO

40% positive business outlook

Client Relation Representative employees have rated Paycom with 3.5 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Client Relation Representative professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by Client Relation Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

70 reviews
5.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

A lot of companies use the phrase "work hard, play hard" but there is no better company to put this into practice than Paycom. Yes, there are long hours and stressful days but your hard work is always rewarded by not only a great paycheck but the support and recognition from teammates, managers, and even upper level management. Paycom invests a lot of resources in their employees and they really give you every opportunity to succeed both professionally and personally.

Cons

Some long and stressful days but it pays off. If you are looking for a normal 9-5 "desk job" this is not for you.

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Paycom Response
9y
Thank you for the generous review! We appreciate our employees and it's their spirit that brings "work hard, play hard" to life!
1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

- Health insurance was great (at least until they went partially self insured).

Cons

I think the fact that the reviews vary from "horrible and unbearable" to "Amazing and fantastic!" speak for themselves. The overall review for this company is extremely skewed. If a negative review comes through the marketing department sends out a campaign to all employees to go write a good review. Also, if you look closely you can see that anytime there is a bad/negative review on here Paycom responds with this "you weren't  good enough for us" attitude and basically bashes the person writing an honest review. It's extremely immature and, in my opinion, a true representation of the company and its culture. You truly have to drink the kool-aid here no questions asked to even survive. As soon as you question something you become one of their "problem employees" with a "Bad attitude" and to be honest they start the process of internally exiling you in hopes that they can make you miserable enough to quit. Bottom line, Paycom does not care about their employees no matter how much they preach it. Paycom cares about Paycom and they truly don't care how many employees they have to step on, fire, or degrade to get there. This organization is a true churn and burn culture and their turnover rate is outrageous but they will spend a ton of time trying to convince you otherwise. You might be weary of a company that is constantly repeating the same lines over and over again - it's all brainwashing. If you look through the reviews on here the words "brainwashing" and "kool-aid" come up frequently. I highly recommend against joining the Paycom team. Please don't be fooled by what Paycom will post in response to this. They will just make it seem like I am a former disgruntled employee when in fact I was one of their most dedicated employees - until they burned me. I went home ever day feeling degraded, unappriciated, stressed, and miserable. I was just a number to them, and you will be too. The workload is ridiculous and I was easily working 80 hour weeks just to keep up. Even though I was salaried and working until 11pm some nights I was treated like an hourly employee. The worst part of this is that they make you feel like you wouldnt amount to anything if it wasn't for them and that you will go no where if you ever leave.

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Paycom Response
10y
It is unfortunate that you have this view of Paycom. We pride ourselves on providing our employees with amazing opportunities where they can excel, professionally and personally. Evidence of this can be seen through the success of our organization, accolades and awards received (Best Places to Work, Top Work Places, Leadership 500 Excellence Awards and the Achievers 50 Most Engaged Workplaces) employee testimonies and internal promotions. This is a challenging career, but the rewards can be life-changing. We appreciate your concern and feedback. This is something we are analyzing and will continue to evaluate as a company.
1.0
May 29, 2016
Recommend
CEO approval
Business Outlook

Pros

$1 health insurance is great.

Cons

I have never worked for a company that was so deMeaning and manipulative to their employees. The expectation to work 70+ hours a week is not a joke here. If you don't put Paycom before your family, friends and health - you will get fired.

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Paycom Response
10y
We are disappointed to hear you feel this way about your role. Working 70-plus hours is not one of our expectations and simply doesn’t add up as that would be equate to a 14-plus hour work day. We do not terminate employees for putting their family, friends and health before Paycom. In fact, we promote work-life balance to all of our employees and our COO even launched a podcast featuring that very topic. We promote top leaders into management roles based on their merit of work and ability to set and achieve their lofty goals, both personally and professionally and regardless of age. We wish you the best in your future.
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Glassdoor has 5,044 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.