Paycom Client Relation Representative reviews

3.5

46% would recommend to a friend

(70 total reviews)
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Chad Richison

48% approve of CEO

40% positive business outlook

Client Relation Representative employees have rated Paycom with 3.5 out of 5 stars, based on 70 company reviews on Glassdoor. This indicates that most Client Relation Representative professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by Client Relation Representative professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

70 reviews
3.0
May 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great money, great learning and development

Cons

Lack of flexibility with online meetings

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Paycom Response
2y
It's good to hear you are enjoying the compensation we offer along with the learning and development opportunities! If you have additional feedback, we encourage you to have a conversation with your HR Business Partner or contact HR leadership at hrmgmt@paycomonline.com.
1.0
Jan 4, 2024

Steer Clear!

Recommend
CEO approval
Business Outlook

Pros

Benefits are phenomenal, but that’s about it. Get ready to be overworked and stressed!

Cons

-requirement of weekly 6 hour ‘best practice’ meeting where you are expected to go on site for 6 hours and upsell. Super technical and you get in trouble for missing any (even though most clients decline them) (everyone dreads them every week) -micromanagement from managers and directors -everyone at paycom is terrified of their immediate supervisor -extremely expensive software -Clunky product that is difficult to learn and isn’t intuitive! When I asked for help, you are sent a 200+ page setup guide pdf and told to go from there. -long days with tons of driving -too high of a meeting quota (8+ in person meetings from Tuesday thru Thursday) -awful company time off (no MLK day, Labor Day, Veterans Day, Juneteenth, ect) -backwards policies and next to no diversity hiring (old school Oklahoma based company)(only ONE manager is a minority) - Horrendous support from the specialist side of the house means you are often doing more customer service than sales even though this is a sales role. -This place has INSANE turnover. All but 2 of my original team has been fired or quit. Clients notice this turnover as well as they have to meet a new rep every 6 months. - Clients are starting to figure all of this out and are leaving in droves

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Paycom Response
2y
Paycom places significant importance on providing team members with a supportive work environment that fosters open communication and equips everyone with the relevant training and resources to be successful. In addition, Paycom values and promotes diversity, inclusiveness, and fairness in our workplace. We're disappointed to read your review as it does not align with our standards. We'd like to learn more from you. Please share any additional feedback with our HR leadership team at hrmgmt@paycomonline.com.
1.0
Nov 21, 2023

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Good Product Talented Teammates & Colleagues

Cons

Heavily micromanaged around weekly goals Required to get a set number of meetings Weekly sales quotas

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Paycom Response
2y
Paycom believes in cultivating a work environment that promotes wellness and success for all team members. Our leadership strives to empower their departments and create supportive spaces for everyone. We believe feedback is essential for growth, and we're committed to continuously improving the employee experience. Please contact our HR leadership at hrmgmt@paycomonline.com, and a member of our team will reach out to you.
Viewing 16 - 18 of 70 Reviews

Glassdoor has 5,044 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.