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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      48% would recommend to a friend

      (4,749 total reviews)
      avatar

      Chad Richison

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Jul 29, 2017

      Sales

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good base, rewarded for hard work

      Cons

      No free time, work life balance is not available

      avatar
      Paycom Response
      8y
      We’re glad to see you recognize the value of Paycom’s compensation program for sales representatives. Additionally, we recently announced an increase in PTO accruals for employees. As you’ve indicated you’ve been with the organization less than a year, we are glad to share that you can expect continuous training and development as a sales representative. Paycom considers its training program as an “MBA in sales” and you can expect additional opportunities to develop as a sales representative in the future.
      3.0
      Jul 28, 2017

      Overall

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits for employee only are great! The people are genuinely nice, as your cubical mates become a family. You will work extremely hard, but you will have so much fun.

      Cons

      The parking lot is a nightmare. You get the standard one hour for lunch, but really, you have 45 minutes. Clock out from your desk, five minute walk to the parking lot, get your food and come back, 5 minutes to find parking, and 5 minutes to get back to your desk and log in. This is probably the only reason they have catered lunches. Also, you clock out at your desk at 4:30, 5, or 5:30, based on seniority. If you're 8-5, good luck getting out on time! You will clock out at your desk, get to your car byb5:05, but be stuck in the parking lot for at least ten minutes. They do have officers trying to help, but it's really awful. You can't stay late with lay, and you can't slip out 5 minutes early to avoid it, even if you came in 5 minutes early. They need more shift options to accommodate the growing number of employees. Adding a 7-4 and 9-6 would help so much! Or letting people take 30 minute lunches and leaving 30 minutes early. No maternity leave. Not flexible with using time off

      avatar
      Paycom Response
      8y
      Regarding parking, as we’ve shared with others, Paycom has experienced tremendous growth. We grew revenue by 46% in 2016. We understand this may create some challenges in the day-to-day when it comes to practical logistics such as parking and lunch. As you indicated, we provide $4 lunches as a convenience and benefit for our employees as well as refrigerators for those who choose to bring their lunch. That being said, we understand sometimes you want or need to go off-campus during the work day. We would ask for your patience as construction continues and we are taking these challenges into consideration as we expand our corporate headquarters. Additionally, we announced an increase to employees PTO accrual rates. Please contact HR for additional information. We appreciate your feedback and will communicate it with the leadership team.
      5.0
      Jul 26, 2017

      Transition Specialist - Here to Stay!

      Transition specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked here for almost 2 years now and I hope to stay with this company until I retire. The Transition Specialist role is very dynamic. Every day is different and you have the opportunity to work with clients from all different industries. I have a lot of freedom. I create my own schedule and manage my own projects, which allows me to adapt my work to my strengths and develop my own style. I enjoy the opportunities to travel during the week. I hated being chained to a desk in previous roles. I have also had the privilege of traveling out of state to take on clients in amazing vacation destination locations. Great compensation - salary + commission + bonuses + car allowance + cell phone allowance There is plenty of room for advancement both in the field on the management track and at our corporate location. I have already been considered for leadership positions. Our leadership is incredible. Our managers are well trained and dedicated to their teams. I have formed a close bond with all of my managers and consider them mentors and friends. There's no micromanagement and I feel comfortable being open and honest with my managers. I feel that they respect me and do everything they can to help me reach my potential. This is a great company for young professionals. The company promotes a culture of work hard play hard. We often meet outside of work for happy hour, team events like races and charity fundraisers, and I can honestly say some of my best friends were made here. The company takes training very seriously and invests quite a bit of money into it. Initially you receive 6 weeks of intensive training in your home office, the corporate office, as well as a shadow week in another field office. We are flown out to Dallas a couple of times a year to train as a department. The accommodations are always really nice and we always have a fun social event planned during the training. I enjoy the intellectual part of the job. It feels good to solve new puzzles every day. The company is on an incredible track right now. We are growing like crazy and experiencing great success. I feel as though I'm on the ground floor of something incredible. Get in while you can.

      Cons

      Sometimes expectations are unrealistically high. We are expected to do things that directly contradict each other. (backend reports due on days that we're expected to be onsite with clients all day, for example). This is not Paycom's fault, but some of the clients you have to work with can be REALLY nasty, which can be stressful. I think that the Transition Specialist role should make more commission. Sales seems to make an unreasonably disproportionate amount considering the amount of work they do on the project in comparison. I think they should change the "Transition Specialist" title. In reality, we are Project Managers, and we should have a title that reflects that. This is not a role for the meek or faint of heart. You have to have confidence, swagger, and resilience to stand up to clients and face difficult challenges. Long days/nights during the end of the year. TSRs can be assigned way too many accounts and their work suffers.

      avatar
      Paycom Response
      8y
      Thank you for the review and sharing your experience. Based on your experience, we hope you understand that when it comes to innovation and serving our clients we set the bar high at Paycom. Please also understand that our clients are also trying to serve their organizations and employees. It’s our role to guide them when they are under stress and need assistance, but we never regard them as “nasty.” At Paycom, we encourage you to rely on your grit and patience to support those clients. Your feedback is important to us and it will be shared with the management team.
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