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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      48% would recommend to a friend

      (4,749 total reviews)
      avatar

      Chad Richison

      47% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      5K reviews
      2.0
      Jul 22, 2017

      PSD Management Soiling CEOs Vision

      Psd
      Recommend
      CEO approval
      Business Outlook

      Pros

      $1 health insurance High pay if you put in the time. Recently revamped accruals- more PTO $4 catered lunches Year End Party On-site employee appreciation events

      Cons

      -Management in PSD department. We are led with a “trail and error” approach. Processes are often rolled out and then rolled back when the irrationality becomes apparent. Every week brings and even poorer thought out plan than the previous. This is the result of promoting people who incur favor from upper management as opposed to earning their promotions based on merit. -Unrealistic expectations of client facing roles. -Increased workload with no accompanying support from management. -Reactive process changes and job functionalities. Something has to go very wrong to initiate any kind of change. -Decline in quality of product. Massive IT problems. -Continuous set-up issues for new clients -No accountability from supporting departments- specialist told to take ownership of every error.

      avatar
      Paycom Response
      8y
      We would like to make sure you understand the tremendous growth Paycom has experienced over the past year and a half. The company is listening and we encourage you to use the anonymous third-party hotline because we understand that in some situations, employees may not feel comfortable addressing any questions or concerns with supervisors. Our clients’ success is one of our top priorities and software enhancements to improve service to our clients will be continuous. We appreciate your dedication to the company’s vision and encourage you to share any solutions that can help us improve. We will be sure to share your feedback with the leadership team.
      2.0
      Jul 21, 2017

      Under the Surface its not that great

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation package, including base pay + Benefits Opportunity for quick advancement Great, young, co-workers Fast growing Not afraid of change Great continual learning environment Fantastic team setting

      Cons

      Inexperienced management that got promoted just because they have been there longer than everyone one else, the result of incredibly high turnover, leads to bad leadership at a lower level and many mistakes on a daily operations level. Negative atmosphere, because the majority of people in the service department do not like there jobs. The workload from client list is only manageable at slower times, but the majority of the time it is almost impossible for even experienced specialist to keep up. Blackout period did not seem too bad of a thing at first, but combine no time off around the holiday season for time with families with working 60 hours a week and its a nightmare. Some of these cons are driven by the fiduciary responsibility to make as much money for your investors as possible.

      avatar
      Paycom Response
      8y
      In the Pros, you listed “Fast growing” and Paycom has grown fast. In 2016, the company experienced 46% revenue growth. With growth comes challenges such as developing and implementing new processes to support our current clients and our employees, while also establishing a sustainable foundation. Those challenges take time and commitment, but we believe our employees are up to the task. We also understand that the pace or the type of work may not be for everyone and we wish those success in their future endeavors. It has always been the company’s practice to clearly communicate the blackout period and expectations to job candidates. Additionally, after listening to employee feedback, we recently increased PTO accruals for every employee. You are correct. As a publicly traded company, we have a responsibility to our investors. Paycom understands how important our employees are and want them to be successful. It’s a team effort across the entire organization. We will be sure to share your feedback with the leadership team.
      5.0
      Jul 20, 2017

      Work Hard Play Hard

      New client specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      After working in over six countries, Paycom has one of the most motivational cultures to grow professionally and personally. Not to mention how welcomed you feel and accommodated for needs. One of the most structured career paths opportunities, great pay, amenities, incredible benefits for singles, and very competitive packages for families. Paycom is a high tech company full of scholars in many expertise, you have capability to learn and be passionate about gaining knowledge in multiple fields of study. Extreme support from coworkers all the way to upper management that are willing to support you every step of the way by simply asking. Freedom to take ownership of your career and control your own work environment.

      Cons

      If you don’t like to learn and advance in your career, you will struggle. Do we work hard, long hours, overtime, absolutely, but which leading company from construction to medicine does not. We are a project based company with deadlines and innovations to support clients. The only real cons are self inflicted by not utilizing the tools and resources provided and not taking advantage of support available to cope with any situation faced. I don’t like being stuck in traffic entering or leaving and finding parking especially on a motorcycle, but when we are growing faster than we can build, it’s more of a blessing than a con that I can live with.

      avatar
      Paycom Response
      8y
      Thank you for the positive and constructive feedback! We're glad to have you on the Paycom team!
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