Paycom reviews

3.3

48% would recommend to a friend

(4,739 total reviews)
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Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
May 12, 2016

Nothing Else Like it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seriously, there isn't a company that can compare to Paycom in Oklahoma when it comes to pay, benefits, and professionalism.

Cons

It can sometimes feel a bit like high school drama. Just keep your head down and do your job.

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Paycom Response
10y
Thank you for the review!
3.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is good and the benefits are awesome. We only pay $1 per pay period for health care and catered lunches are available for $4 every day. The culture is often like a high school during homecoming week.

Cons

No flexibility. Cannot work remotely. The PTO policies are not very generous. The office is nice but not very modern.

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Paycom Response
10y
To minimize risk and offer our clients high-levels of data security, we have determined working remotely is an unnecessary risk.
2.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The paycom experience can give you a lot, but you have to be driven and determined. If you are willing to work hard, and often way beyond normal work hours, you can succeed and make a lot of money. The job involves a lot of interacting with other company's executives, which gives you great experience and knowledge of the business world, but it also involves setting up the business you sell, and spending a lot of your time troubleshooting with payroll and accounting folks, which can be a whole different experience.

Cons

Senior leadership protects the fallacy that the culture is amazing. Emails are sent out "encouraging" employees to write positive reviews on Glassdoor. The fact is that reps are friends and that can make the trainings and atmosphere fun, but that the underlying frustrations tend to always become the primary topics of conversation (set up, manager frustration, and wanting to quit). Some managers and leadership were far from mature. My regional would single people out in our office in front of everyone, including our manager, he would threaten people's jobs, and he would even make comments on how attractive certain reps were. Turnover was high and didn't need to be because I saw smart, motivated people give up too soon because of the unnecessary intensity or immaturity of leadership. Work/life balance was a constant challenge as you are expected to answer your phone at anytime, morning or night, to deal with set up issues, to talk to a scrambling manager or regional on a thursday night on why you haven't made quota this month and how you can change that in 24 hours because they aren't at quota, or other issues. Overall, It's a good company with good intentions to learn a lot from, make a lot of money from, and then move on. But unless you have great mentors, the stress of the lack of support from leadership during your harder times, the lack of ongoing valuable training (not just irrelevant mandatory trainings with quizzes that if you fail by getting only two questions wrong, you get a shaming email from both your manager and regional), lack of maturity in leadership, and the lack of set up assistance gradually wears down even the best.

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Paycom Response
10y
Losing an executive rep to turnover is incredibily rare, but we realize working at Paycom isn’t for everyone and does require added effort, but this is what a company with high growth looks like. It takes a person that is willing to put in hard work and we recognize this isn’t for everybody. Our managers and regionals participate in quarterly training sessions and mentorship opportunities to better prepare them for their leadership role, ensuring every individual within a leadership role is fully equipped to lead, support and encourage their team members. We wish you the best of luck in your future endeavors.
Viewing 4423 - 4425 of 4,739 Reviews

Glassdoor has 5,015 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.