Paycom reviews

3.3

49% would recommend to a friend

(4,727 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,727 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Apr 11, 2015

Paycom Specialist

Recommend
CEO approval
Business Outlook

Pros

$1 healthcare. Free gym. Employee culture is the best I have ever seen. Training is never ending. They allow employees to make suggestions for improvement in the system and in processes. They actually listen to those requests. Most people hate them, but anyone will offer to role play a situation with you before a stressful call. If you need assistance with large client issues management is there for you in an instant. Even with our size management makes a solid effort to know everyone personally. They care about your career growth as much as you do.

Cons

Year end is very stressful.

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Paycom Response
8y
Thank you for taking the time to leave feedback about your experience at Paycom. We will send your comments to management.
3.0
Apr 9, 2015

Client Relations Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing quickly. High advancement and earning potential. Nice campus. Great benefits. Most of their payroll and HRIS offerings are actually great products.

Cons

High pressure on everyone, not just sales which is to be expected. Clunky internal processes. Lack of equity in distribution of accounts.

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Paycom Response
11y
Employee engagement and culture are very important to us as an organization. We celebrate both personal and professional wins for all co-workers, but only when they are done in an ethical and professional manner. Base pay is standardized within the majority of our departments, including CRRs. We have high expectations for everyone within our organization and realize we aren’t the right fit for everyone. We wish you the very best.
5.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

New Hire Training as well as ongoing training was and is incredible! The training for my position was 5 weeks long, so it does require a bit of a sacrifice if you have a family, but the reward is so worth it. Once I got out of training, my manager was there to walk along side me for the firs couple of months as I got familiar with my clients and improved my system acumen. The department conducts training calls twice a week to go over new updates to the system and to allow for questions to be answered. I've never experienced the type of team atmosphere as I have here at Paycom. Everyone wants you to succeed and congratulates you when you close a deal with a client. When you're having a rough week, you have a manager or coworker there to positively encourage you and help you be the best that you can be. I believe that's what makes Paycom's culture so amazing. Our product is also, in my opinion, the best out there. I could be a little biased though ;). I ahve seen other systems and have heard directly from my cleint's mouths the drastic improvements that Paycom has brought to their HR and Payroll processes since leaving their previous provider. We are constantly updated our product to keep up with the demand of our clients for a solution that fits their every need and desire. Not to mention being the first Payroll company to release an LMS. That's incredible!!! I could go on and on about how much I love what I do, but this would turn into a novel rather than a short review, so I'll end with this: if you're not working at Paycom, you're missing out :)

Cons

Now let's be honest here, not every company is perfect, but Paycom comes pretty darn close. The first time I heard about Paycom, I was actually prospecting companies for my old job. When I came across their glassdoor page, I read some reviews that were pretty alarming. Now I'm no fool when it comes to disgruntled employees leaving harsh posts, so I read on to the good reviews and made my decision to pursue employment. You have to understand that working for Paycom is not meant for everyone. You have to be driven, have a positive attitude and be willing to do your best everyday. If you're looking for a place to just relax and have deals handed to you, don't apply. If you want a challenging, yet rewarding place to work, apply to your heart's content. Is easy to blame a company or a boss for your own shortcomings. What's harder is to rise to the occasion and push on even when things get tough. I;ve learned more about myself professionally and personally in my time here at Paycom, than I ever have with any other company. It's made me a better employee, friend, husband and father all while allowing me to maintain a healthy work/life balance. So much for cons :)

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Paycom Response
11y
We greatly appreciate your review and candid feedback for potential applicants to read. Your positive attitude is a testament to your success here and we are thankful for all that you do. Keep up the great work!
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Glassdoor has 5,002 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.