Paycom reviews

3.3

49% would recommend to a friend

(4,725 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Nov 18, 2014

NEW! - The Truth - worth the read

Recommend
CEO approval
Business Outlook

Pros

The truth. As an intelligent sales professional in the job market, you have many choices. Reading through reviews, find the winners. There are two categories: 1) Those who made it 2) Those who “couldn’t make it” You never find a person who can make it complaining, they’re too busy succeeding or moving forward. Unless planning for failure, listen to the honest success stories. Paycom is an amazing opportunity. It will not suit everyone, but for those it does, it opens the door to “rare opportunities” that are hard to find. 1) Opportunity. (#1 reason to work here) At Paycom I get to write my own ticket. Paycom rewards top performers, not seniority. That's refreshing from my previous jobs. 2) Great Culture. It’s what makes you happy to come in each day. Every day at Paycom brings new challenges, but the team approach and support system is what drives me forward. Sales Managers and Sales Teams become like a big work family. Doing fun team outings or picking each other up to continue fighting, we're in this together and in to win. 3) Reward for effort. Not just life changing compensation (which even negative people admit is true), but also recognition and personal growth. Greatest aspects of the corporation: 1) Strong CEO – Leadership starts top down. 2) Best Product - Hard to believe until you start to compete and see for yourself. So easy to win with. 3) Best Service – Company that can deliver what you promise. It's your reputation. 4) Structured training and support system. The resources are there for those who embrace and apply them. Programs are focused on creating business professionals, not just “sales” people. We also spend a lot of time focused on personal training. You’ll be a better person/friend/parent/spouse after learning the keys to a strong mental game and how to live an executive lifestyle. 5) Dream maker. The right company helps you reach "your" goals.

Cons

It's not easy. There's a lot of information. Requires strong commitment upfront. Have to not only learn product and industry, but more importantly how to solve the real business problems executives are faced with today. It's not a show and tell sale. It's a listen, solve, and build value by helping companies reach their strategic objectives. In addition, you have to build a pipeline. It hard work, but doesn't take long if you work smart. Paycom provides a strong list of qualified prospects to start with and protected territories. The resources are definitely available. To be successful here you have to do hard things. Everyone wants the money, recognition, and status this job can provide, but not everyone is serious about the decision to do what it takes. It's not always comfortable. Good news is it gets easy once you learn the material/process and build a solid pipeline. The accomplishment and gratification are worth it.

1.0
Nov 14, 2014

Sales- Churn and Burn

Recommend
CEO approval
Business Outlook

Pros

For the (in my estimate) less than 10% of reps that actually crush it, the comp is pretty unbelievable. Solid resume builder if you can last a year or longer. You'll learn a lot about various aspects of business that are applicable to many other opportunities. I still think the product and service model is the best available option for probably 85% of businesses in Paycom's target market, but that may just be the Paycom Kool-Aid talking.. There's another "pro": lots of kool-aid.

Cons

The rest of these reviews are heavily skewed by management or operations roles at corporate that are completely different and, in my opinion, not at all representative of the typical Paycom Sales Rep Experience. Key things to expect in the sales roles here: Truly Impressive turnover- 70% of my class was gone by our 9th month. This was typical and my office had even worse figures for first year reps. Terrible culture- Even the majority of those who excel are constantly debating leaving. They hang on for the next commission check and put up with management until they finally can't take it any more. You will be worked like a dog and given the worst PTO and Holiday policies I've ever seen. Management literally scoffs at, and is baffled by, the concept of work-life balance. There is also constant politicking so be ready to play the game 24/7. Obstructive micro management- You'll constantly be struggling to balance the work you really need to complete to close business and the busy work your manager makes you do to hit activity metrics that haven't been relevant for years.

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Paycom Response
11y
We appreciate your post and can assure you that this has been sent to leaders within our sales organization. Regarding the estimated “less than 10%” of successful reps: on average roughly 30 percent (and growing) of our salesforce qualify for President’s Club. These executives truly embrace the sales culture and selling process establish by our CSO. While we recognize you may disagree, our process has proven successful, leading to continued growth for the company. We wish you the best of luck.
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