Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Growth and experience. I've been able to own more and bigger successes here than any other place I've ever worked. Investing in a good idea by an employee is something every company wants to believe they do. But here I actually feel empowered to do it. It's fun to work here. My team is stellar and our leaders support us. And knowing you can get a good lunch (Greek is my favorite day) for $4 without leaving the building is a great perk.

Cons

If anything, it's the minimalist time off policy.

5.0
Sep 12, 2014

Endless Opportunities

Recommend
CEO approval
Business Outlook

Pros

Paycom has the most opportunity for growth around and I have thrived since joining the team. Starting out as a rep you make more than others in the industry, which is a huge plus. Then you have the opportunity to become manager after just a few years. Depending on your work-ethic and ability to consistently deliver results the sky is the limit. Unlike other companies, as a sales rep at Paycom you get to add unique business value and this is something I take great pride in. After the sale I am able to help ensure the prospects I signed on are up and operating smoothly. I was the one that earned their trust and they deserve my undivided care and attention. The marketing department is always there to support us and the setup teams at corporate are amazingly skillful. Oh and did I mention the compensation is out of this world.

Cons

I would like to be more connected with what is going on with the specialists at corporate and the culture they have built. But the culture in my office is amazing. A lot is expected of Paycom's sales reps and a lot is given in return.

2.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Hands down, this is a company in which you can make GREAT money, especially as a recent college grad (as they tend to hire). Unheard of starting base, with no experience (50k) and you make 10% of every sale you make. Also, additional bonuses for starting on time (2%). They also give you car allowance (that is supposed to cover wear and tear, insurance, and gas) which I believe is $500/month. Cell phone allowance= $25/month... really low, but they pay you so high elsewhere that this can be overseen. $1 health insurance (with no dependents) Again, the pros of working for this company is all monetary. They're sales training is amazing! My core foundation of understanding sales and the sales process has been thanks to Paycom. This, is something that no one can take away from them. When you first begin the position you have 2 weeks of non-stop training in the office (with your national training class via conference and WebEx meetings) They will focus more on product in those 2 weeks and some people have even gotten fired during this phase if they are not picking up the system quickly enough. They then they fly you out to corporate headquarters for another week of sales training. (to say we started out as about 16 people in my training class in 2012 and now there are only 2 who are still currently working there still... turn over is that bad. If you make it past your first year, you tend to be labeled as one of the rookies in your office).

Cons

Where to begin!!!!! First of all, they hire recent college graduates because, frankly, they don't know any better. They sell you on all the money that you will be making, but rest assure there is NO work/life balance with this position. I was not a rep who did not do well... on the contrary, I was the top rep in my office the entire time I was there. I clearly had the work ethic and drive, but there comes a point where you realize money is not everything. I was miserable and that misery affected my personal relationships with my friends, significant other, and family. To me, there is no career that is worth sacrificing all of those things. As a sales rep, you are not only expected to sell, but also IMPLEMENT (meaning endless amounts of tax packets that you have deadlines in which you need to send to the Setup Team) but you are also expected to TRAIN and be on-hand to run their first payroll. Selling, is the easiest part, the most difficult and time-consuming aspect of your position will be doing this. I can safely say that I have stayed in the office till 10pm or with my clients, training and setting up, until that time. You are also expected to be in the office at 7:30am! You can also sell a new business, but if you do not stick around to start it (run their first payroll with them), then you do not get your commission. The person who ultimately gets the commission is the one who is there to hit 'submit' for the first time. And if your client leaves within 6 months, they can take that commission away from you. Also, while you are implementing and training, you are expected to still sell and set 7 NEW APPOINTMENTS every week out of a list of approximately 100-120 businesses they give you. You must call on these businesses TWICE a week... same people, same companies,same lines you try to give them all the time. So you can imagine, with time, appointments lessen. The reason they are able to pay those 50k base is because you essentially are doing about 3 peoples jobs. Their Time off policies are also terrible: 5 vacation 5 sick They also have blackout months, which you cannot request any time off whatsoever. And even though they only give you a measly 5 vacation days, it is still frowned upon to take all of your time off. You would think with how much they overworked you, they would give you more time to destress.

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Paycom Response
11y
While we appreciate your review it is disheartening to hear you feel so negatively in regards to career that you pointed out has many amazing perks including pay and training. We strive for a work/life balance in every position within the organization and are sorry to hear you felt you were unable to attain this while working at Paycom. Because our reps have built strong relationships with each new client, they do play a part in the implementation process but there are also TSRs that help and they do not take all of the rep’s commission. As an organization we are constantly prospecting on behalf of our reps and adding new prospects. We strive to give our reps the tools necessary to be successful. We wish you the best moving forward.
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