Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
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Chad Richison

48% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the people I have met are amazing people that will find success no matter where they are or what they do.

Cons

The review titled "The Full True Story" really hits it on the nose for the most part. Work/life balance: There is no work life balance at Paycom. After 6 months you will accumulate about 1.5 days of vacation time so for the first year don't plan on doing anything with your family or friends. Micromanagement: You will work in an environment of micromanagement. So if you like to be micromanaged all day every day then this is perfect for you. You will be working from 7am till 6pm every day. You will be at the office on Mondays, Tuesdays, and Fridays at 7am sharp and don't be late even though you won't really start making phone calls till 8:30am. That hour and a half is used for "pumping up" by playing silly games such as taboo, pictionary, or catch phrase. And if you try to use those early morning hours to do work and not participate in the games - you will not be allowed. On every Friday there is a conference call at 4pm that lasts about an hour or hour and a half so that everyone can read off their sales for the week to the whole country and that you must be present for and you must take from the office. It seems to me that it would be a better use of time and money to be working in the field that last hour of work on Fridays because I can easily read an excel spreadsheet myself without having someone else read it off to me. On Good Friday before Easter the call lasted until 6:30pm. Again no work/life balance. Training: They say the training is considered a mini MBA but I would say it is standard in sales and nothing crazy. I have been a part of much more intense training programs that lasted 16 weeks (versus Paycom 5 weeks of training including corporate) and where you would spend time with successful tenured reps in order to learn best practices. At Paycom I rode with a rep only 5 times and who had under a year of experience and no executive status. My manager was never involved in any of the training. After training I tried to get my manager to ride with me sometimes but was told that unless I had an appointment with an executive or it was a second call then they would not be helping me or riding with me. This is not the kind of feedback you want to hear fresh out of training and early on in your career at Paycom. You will not be trained on how to transition an account to the Paycom payroll - you will just learn as you go and hope for the best with your first payroll sale. So expect your first payroll transition to have many bumps and issues and expect to now dedicate most of your time to transitioning the payroll instead of looking for new business and selling.

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Paycom Response
11y
We value your feedback and are sorry to hear your viewpoints of our sales culture. We pride ourselves on the high-character individuals that make up our organization and know that a career with Paycom isn’t for everyone. Let me expound upon some of the comments you made. Work/life balance: Family is of great importance to us at Paycom and we realize balance can be difficult to achieve, just as it can with many jobs. The vacation example given was not correct and we feel our vacation and sick policies are in line with that of other top workplaces. Micromanagement: We are disheartened to hear you feel micromanaged in your location and are looking into the mandatory morning game sessions, as that does not align with our sales vision. The Friday sales calls are staples of our sales organization. During this time not are the leaderboards discussed, but trends and educational sessions are held to help propel and give insight to others. We feel this is an hour of time well spent where comradery is built and teachable moments are discussed. Training: Our training is well-recognized and one of the top in the industry. In addition to new rep and secondary training, Paycom also offers weekly training sessions through its Paycom U course. Also, payroll setup is part of the training curriculum. We are sorry to hear you didn’t feel you gained a great deal of value through our courses. Regarding your post-corporate ride alongs and manager, we hope you will bring this up with your regional manager or discuss it with someone at corporate. If you wish to remain anonymous, please reach out to your corporate Public Relations contact directly.
4.0
Jul 11, 2014

Great Opportunity

Recommend
CEO approval
Business Outlook

Pros

We work very hard for the success we have but the reward is there waiting on the other side. The growth within the company is there, you just need to decide if it's something your willing to work for!

Cons

Sales is demanding and sometimes you need a couple extra days to unwind and be with your family, friends, ect. So vacation days is something I think should be looked into.

5.0
Jul 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Paycom recruiting team is a family. We work hard together and play hard together. We strive for excellence daily staffing the nation with the best of the best. We had a tough job that is balanced with a supportive management, equally driven team members, and a rewarding compensation plan that reminds you that hard work always pays off!

Cons

You will not work 8 to 5 daily and may have to be more flexible at times to cater to our product ..." people." The great people do not come to us. Sales and cold calling is something you will do on a day to day basis. If you're comfortable with that, you are set !

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