Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
avatar

Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The job is tolerable. Your coworkers will probably be good.

Cons

Paycom will try and convince you that they care about you. It's in their value statement and they'll shout it from the rooftops. But when push comes to shove, they will show you exactly how little they really think of you. This past week the company has decided to bring back large numbers of employees back into the office full time (not, in itself, necessarily a bad decision, assuming it is backed by data and good faith). Unfortunately, no reasons were given and no data was supplied to explain the change, nor were we informed ahead of time such that we might adjust any perceived failings. We were given only one month in QA while other groups get more time for reasons that have not been explained either. When people expressed their concerns about finding childcare on such short notice, concerns about driving long distances after having been promised that this would not happen, concerns about work-life balance, concerns about having to sell houses, etc., the company's response has been patronizing, disrespectful, and infuriating. They set up a forum where we could ask our questions, and we did so. Hundreds of questions. A full day later, they have responded, and have given us the answer "we offer a competitive package" and effectively told us that we aren't worth their time. They explained to us that as far as they are concerned, any life changes we made based on THEIR promises are our own fault. And you know what, to that point, they may be right. They are compulsive liars and cowards and we should have known. So this is my warning to everyone else. Don't make the mistake we did. The pay is mid at best anyway.

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Paycom Response
3y
We understand everyone processes change differently and that change can be difficult. Beginning in August 2021, we began slowly returning to the office and have seen tremendous momentum from the groups who returned to our campuses, which has helped our people be more successful. For the company we are and the goals we’ve set, this is the best decision to continue our rapid growth. Please reach out through our internal channels like Ask Here or email hrmgmt@paycomonline.com if you need any additional support.
1.0
Jan 8, 2024
Recommend
CEO approval
Business Outlook

Pros

If no one else will hire you because they require previous experience, you can work at Paycom to gain that experience and an appreciation of how a company should not be run. After 4 years, you will have 5 weeks of vacation, 2 weeks of sick time, and other paid time off such as bereavement, but you will be punished for taking this time. Any PTO is recorded as non-capitalized time, and is therefore not worth any development points which will bring down your monthly amount which prevents you from meeting your expected job requirements and might lead to you getting placed on a performance improvement plan and eventually fired.

Cons

Chad Richison, the CEO of Paycom at the time of writing this review (hopefully not by the time you read this) is a tyrannical dictator that fires people on a whim and makes decisions based on emotions rather than logical consideration. The most glaring offense is his surprise announcement in December 2022 that everyone must return to the office and stop working remotely. Most departments only had a few weeks to comply, but some technical roles such as software development were given half a year. When we arrived at the office, we found disorganization and chaos. That was a year ago, and even now no one gets any work done in the cube farm due to the distractions and general disappointment in Paycom. Productivity plummeted after forcing people back into the office, but Paycom leadership is incapable of admitting that they have ever made any mistakes, so they continue to blame and fire QA testers and product managers. There has been a recent announcement that leadership will be "cracking down on badge scans," although no one is quite sure what this will mean other than leadership wants people sitting at their desk in the office building because leadership is incapable of realizing that employees sitting at their desk are not necessarily working. There is currently a class action lawsuit against Paycom for cannibalization of earnings. The primary codebase is a monolithic pile of technical debt that causes any new developments to be riddled with bugs and unexpected behavior. The most rewarded programming style is to throw out as much code as possible and patch bugs later. This style is particularly encouraged at "code-a-thon," an annual voluntary weekend of working for trinkets and breadcrumbs. In the last several months, every software development team got shuffled around so no one is familiar with the parts of code they are now responsible for. We also have no time to figure it out as whoever got what we were once familiar with is constantly asking us how that piece works. The turnover rate is extremely high, and 99% of new hires are fresh college graduates. If you have worked a software development job before, please spare yourself this misery.

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Paycom Response
2y
We're disappointed to read your review. We trust being on campus unites our teams by providing an environment that ensures you and other employees are best equipped to succeed. We also encourage all team members to have open and honest conversations with management when they need support or guidance in order to improve the employee experience. We invite you to have a conversation with your HR Business Partner or contact HR leadership at hrmgmt@paycomonline.com to discuss further.
1.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The lower level people have almost all been fantastic to work with, some very knowledgeable QA and devs. My direct supervisor is also amazing.

Cons

Upper management obviously does not care about you and holds no value for your opinion as a worker. As many other reviews have stated, there has been a recent and disastrous push to return fulltime to office, despite MULTIPLE assurances from leadership that remote work was a permanent aspect of our jobs. We received nothing in return for returning to office and have heard no logical justification for doing so; management has shown us no statistics or other quantifiable data that our work was anything less than exemplary during remote work. Furthermore, all questioning on this has been thoroughly repressed. All inquiries for said statistics have been met with deflection and silence. Management even has the audacity to reply to Glassdoor reviews and claim that this push to return to office was always clearly communicated to us. That is a lie. I see no reason to continue working for a company which would so brazenly lie to its employees like Paycom has.

Viewing 79 - 81 of 4,724 Reviews

Glassdoor has 4,999 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.