Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
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Chad Richison

48% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensated well for the level of candidates hired, fast moving in the interview process, high levels of independence

Cons

Constantly changing operational structure, directionless management, repeated rounds of layoffs and mass firings in between, poor management more concerned with appearance to c-suites than improving the product.

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Paycom Response
1mo
Leadership decisions are made thoughtfully to support changing priorities and client needs. Our mission hasn’t changed, and expectations remain clear. For further discussion, contact hrmgmt@paycomonline.com.
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The people (depending on your team) can be great. I was staffed on a team that was known for hanging out, mentoring, and supporting one another. We get along great.

Cons

The company has been going downhill from a workers perspective for a while now. Small things like Hybrid -> In Person, new guidelines on what you can/can't wear to the office, but also big things like getting rid of promotion guidelines and performance tracking altogether. There used to be a rigid system that gave some clarity on how your performance was every month, and based on that performance, you would automatically be eligible for a promotion based on your pace. This was a huge plus for the company in my eyes originally. They did away with that a year ago, and also laid off much of the staff like testers, project managers, and product managers, that made it so developers could focus on writing code. Since then, developers were expected to take on the roles of all of these lost positions, and essentially the job devolved into something nobody signed up for. The pace slowed down, and code frequently got pushed to future deadlines because of reasons out of our control (no available testers usually being one of them). It seems that whoever is at the top of these decisions doesn't have a good sense of what is going on at the workers level.

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Paycom Response
1mo
As we grow, roles and processes evolve. Leadership guides those changes with clear expectations, and we’re open to feedback—reach out to hrmgmt@paycomonline.com if you’d like to share more.
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Glassdoor has 4,998 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.