Paycom reviews

3.3

49% would recommend to a friend

(4,710 total reviews)
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Chad Richison

48% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,710 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 17, 2022
Recommend
CEO approval
Business Outlook

Pros

It's nice for fresh college graduates who don't know any better.

Cons

The maze of gray cubicles tells you another depressing day of in office work is here. You brought everyone remote during C19 and saw everyone doing their part just fine with productivity going up because people were working a little longer since they didnt have travel time and they did it voluntarily. Expect productivity to drop immensely. Operations had their upper management cleaned out because of turnover rates and how quickly new hires were given full client loads was finally exposed. Lower Managers were told to drink the kool-aid and say better together to anyone who was upset about return to office. A lot of people who stayed with WFH quit once they had to come back in office. Product was under the impression WFH was here to stay as well, only for it to be ripped out from under them and a lot of good, tenured employees left because WFH is a benefit and wasn't replaced with more pay or anything else as a benefit. Now to complete #oneteam, Dev and QA are rejoining the office, when the employees hired during WFH were promised it wouldn't happen to them. Dev is getting the most preferential treatment out of everyone returning since they can still work hybrid, which is causing division in our #oneteam. I'm going to love being in office and still working on Zoom when I could do the same from home. This is all because a 5th building will be completed in 2023 and C leaders want it filled up to micromanage. There is no real reason any of this is being done. You're limiting who you hire because talent lives all over the USA and not just in Oklahoma. No wonder we're not actually leading in our industry with this idiotic thinking starting at the top.

1.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, generally pretty good PTO/Sick time, and amazing people to work with from the agile team level (TLs and Supervisors included).

Cons

Rushed projects with little to nonexistent buffer on deadlines. Overtime is mentioned constantly to cover this. Workers are paid below industry standard. Work life in office is confined to a gray cubicle and being forced to either eat catered food you do not want or you must eat outside the office. Upper management disregards concerns from all departments while still asking for employees to fill out workplace surveys. All WFH options are now beginning to be terminated with no supporting statistics publicly shown to employees, and it feels as if management is forcing workers to use office facilities or somehow cause layoff without severance. Employees who stay on will receive no accommodation/compensation for uprooting their work lifestyle.

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Paycom Response
3y
Paycom knows our strongest assets are our team members who have built this company into the industry leader it is today. With so many innovative, new projects on the horizon, we're looking forward to bringing our last group back to campus. This unites our teams by providing an environment that ensures you and other employees are best equipped to succeed. Our team members' well-being is a top priority, and we want to make sure you have the opportunity to ask questions and talk through concerns. Reach out to us through our internal channels like Ask Here or hrmgmt@paycomonline.com, and one of your HR professionals will be in touch.
1.0
Jan 11, 2024

Culture of fear and cruelty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coffee machine is decent

Cons

Leadership is homegrown. For many this is their first and only job since school or they have little experience at another local company. The SDLC isn't scalable. Inexperienced leadership pulls triggers on uninformed or half-baked ideas. Processes are rolled out with changing guidance and perfect execution is expected. The product department has had 3 different leaders in just over a year. Those in a leadership position assumed roles after prior leaders walked out or were terminated. No cloud computing, automated testing or a mature CI/CD pipeline. Anyone looking to build their skills or work with cutting edge technology should keep looking. The CEO moves through the organization and upends any possible progress and derails projects. When operations begin to resume, new expectations are vaguely communicated, immense manual tasks are demanded to be completed each day until "trust" is earned. Employees are terminated on a regular basis. Fearing for your job daily is the norm. If you did not start a software company with a big chief tablet, a #2 pencil and an SBA loan - your experience, expertise, training and education will not be valued. The other 1-star reviews, regardless of when they were posted, are all valid today. None of those issues raised have been addressed and won't be.

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Paycom Response
2y
We're disappointed with the culture you describe, as we aim to maintain an uplifting environment for each of our Paycom team members. We encourage you to bring your concerns up with your leader and HR Business Partner and continue to work with them on changes you would like to see. Additionally, we welcome you to reach out to our HR professionals at hrmgmt@paycomonline.com with any feedback you have for our leaders.
Viewing 13 - 15 of 4,710 Reviews

Glassdoor has 4,984 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.