Paycom reviews

3.3

48% would recommend to a friend

(4,737 total reviews)
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Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

The only positive part of this job was my manager. She was an amazing mentor and was a top sales person for the company for 4 years. I learned a lot from her but in the end they fired her and our entire sales team.

Cons

No work/life balance. No job security. The upper management really doesn't care about you as a person and you're looked at as just a number. The way they came in and fired the entire office was appalling, especially since most of the sellers they fired had sold a substantial amount for the company.

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Paycom Response
9y
Thank you for sharing your experience. We’re happy to hear that you connected positively with your manager. Our leadership team at Paycom is deeply committed to the organization and its employees. As an organization, we want every employee to succeed and the organization to thrive. Sometimes this requires change and difficult decisions in order to take care of the organization as a whole. We wish you success in your future endeavors.
2.0
Jul 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Paycom can provide all the great benefits they boast... I'm sure their response will reference world class training and all the recognition. Sure you can make good money and learn valuable skills. I would say this is a great starter job but definitely not a career. All you need to do is truly look at how long sales employees tend to stay.

Cons

I would like to point out that Paycom actively tells employees to leave positive reviews here so you have to take every positive with a grain of salt. If a company has to ask employees to write reviews to cover up the negative reviews here it says a lot. A company that truly believes in itself would welcome all the negatives . Next this is such a structured job. There is no freedom at all and you are constantly tracked and monitored. Depending on the territory you will spend over 8 hours cold-calling the same 100-200 companies a week trying to achieve your appointment quota. And if you fall short they say keep calling which eventually leads to every potential prospect getting annoyed and never buying. Newsflash there are only so many companies in a territory... Also 5 Vacation days a year is all you get starting out and it id frowned upon if you take them. Especially if you havent sold anything in 1 week!

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Paycom Response
9y
We have a number of tenured individuals in our salesforce who have been with Paycom for 10-plus years. Those individuals are executives in every sense of the word and would disagree with your opinion. There is structure to every job, including sales and we have found that those who are intentional and purposeful with their schedules during their office hours perform extremely well. Regarding the reviews on this site; we certainly do ask our employees to post about their experience at Paycom, but have never forced anyone to say anything positive about their experience. As you know, the reviews on this site are completely anonymous and anyone can say whatever they please.
2.0
Apr 4, 2025

Caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When they do pay you, the pay is above average.

Cons

My experience as of late has been deeply disappointing and stressful due to a number of serious issues developing at Paycom. First and foremost, the company culture has become toxic. Leadership regularly changes and they all change policies without any input from the people those changes directly impact. There is no communication, no transparency, and no regard for how decisions affect day to day operations or employee morale. Compensation is another major issue. Promises are made during the hiring process that are later walked back or never fulfilled. Pay has been withheld or delayed even though, according to the commission/bonus structure, it should have been awarded. When concerns are raised, they’re often ignored or brushed aside. It’s incredibly demoralizing to be working hard only to worry if you’ll actually be paid for it. To make matters worse, layoffs have been happening in complete silence. No announcements, no support, no reassurances. People just disappear from one day to the next, and the rest of us are left in fear, wondering who’s next. Morale is at an all-time low, and yet the workload keeps growing. Management expects more output, more responsibility, and longer hours—despite cutting staff and offering no additional support. This is not a sustainable or respectful way to treat employees. The culture of fear, lack of honesty, and disregard for employee wellbeing makes it an extremely difficult and unhealthy place to work.

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Paycom Response
1y
In an ever-changing industry, our culture is built on the idea that individual effort, adaptability and perseverance lead to success, and we’re committed to providing the tools and resources to help employees achieve that success. We prioritize transparency and can assure you that our leadership team takes great care in making decisions, ensuring they comply with all applicable laws and guidelines. Paycom has not experienced layoffs, and we maintain a workplace where employee-related matters are handled in accordance with our established policies and procedures. We strongly encourage you to initiate a conversation with your leader or reach out to hrmgmt@paycomonline.com so that we can learn more about your experience and discuss changes you’d like to see.
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Glassdoor has 5,013 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.