Paycor Client Service Representative reviews

I hate to leave this review because when I started about 5 months ago I was so excited about this job . I work in a dept where we don’t have a specific scope. They say we do yet make us handle issues from all departments. Yet we all get paid very similar. I work in Payroll and I’ve done a little of everything. This feels like a switch and bait job. I was told this isn’t like a typical call center but it is. I’m expected to do much more than I get paid to do. I’m still here because I’m trying to hold on but I feel like I’m giving up already. This job is stressful. There’s no accountability from upper management everything is pushed on the advocates. They try to hide from customer escalations even when the client repeatedly asks for management. Your complaints go on with no result . My entire training class and the two after that have quit or are all seeking other employment.