3.0
Jun 28, 2019
Company is growing, faster than it can keep up
Current employee, more than 3 years
Cincinnati, OH
Recommend
CEO approval
Business Outlook
Pros
Amazing benefits, a ton of days off. Good retirement match.
Cons
Clients don't understand what the product is supposed to do. Many believe we do their taxes like a CPA, rather than provide a product that makes it easy to do payroll. When you ask simple questions because you can't make the assumption for them, they get upset because "They pay you" to tell them how their employees should be paid correctly. Many new faces do not have the training they need to support these clients.