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Payless ShoeSource

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Payless ShoeSource reviews

4.0

63% would recommend to a friend

(2,726 total reviews)

Paul Jones

87% approve of CEO

53% positive business outlook

Payless ShoeSource has an employee rating of 4.0 out of 5 stars, based on 2,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payless ShoeSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 9, 2018

payless

Recommend
CEO approval
Business Outlook

Pros

30% off discount, the "smiles rewards" which meant you get stackable 25% off coupons that you can use with you discount, the weekly paycheck vs the biweekly paycheck, the interview was easy

Cons

the shifts I lived a 20 minute drive from my store so when I get scheduled 1 hour its a waste of my time and gas. "coaching sessions" depending on your store each week you have to coach with your manager, its truly a waste of everyone's time. my manager believed that my life should revolve around the store even the I was a fulltime student

1.0
Nov 30, 2017

Death spiral

Recommend
CEO approval
Business Outlook

Pros

Kansas company with local roots, but national reach.

Cons

Non innovative company. Poor economic thinking. Top management ineffective at invoking a change driven culture. Allowed vulture capitalist to take over and are dismantling the enterprise.

1.0
Sep 17, 2017
Recommend
CEO approval
Business Outlook

Pros

This wasn't my first job but it's great for people who are looking for retail experience because they're basically always hiring because of the high turnover rate. Some of the pros would be: hour long breaks, above minimum wage, & friendly coworkers. The only reason it was so hard for me to leave was because of my coworkers! I wish I could take them with me to my new job lol

Cons

There's so many cons with this job I don't even know where to begin with. First of all, my manager blatantly disrespected me and called me a name but when I reported it to corporate, they basically wanted to know what was the instance where my manager called me that name... as if there was an excuse for it. If you don't go and talk to the customers while they're shopping you get in trouble, if you don't meet your goals for the day, you get in trouble. They want you to hound customers and try to get them to buy as much as possible but customers don't like being bothered! My manager was constantly focusing on what we did wrong and never once congratulated us on the things we did right. I had the sixth highest conversion in the district (higher than my managers) and my manager never said anything... I had to hear about it from the assistant manager from another store. I could deal with the cheap customers who beg you for coupons and get mad when you don't have any, cleaning the store after people who bought nothing, and people staying 5 minutes after close, but I just couldn't deal with my manager.

Viewing 58 - 60 of 2,726 Reviews

Glassdoor has 2,782 Payless ShoeSource reviews submitted anonymously by Payless ShoeSource employees. Read employee reviews and ratings on Glassdoor to decide if Payless ShoeSource is right for you.