Payless ShoeSource Sales Associate/Keyholder reviews

Low pay for work that is expected of you. Shipment is twice a week but there is no time to even get the first done. You have to keep the store looking right, but if sales numbers are down you get in trouble. You have to keep sales numbers up, but if the store doesn't look right you are in trouble. There are sales changes about every month or so and management never schedules enough people to get it done in a timely manner. Manager is barely even there half the time, as she mainly manages another store and was basically given this store as an extra thing she looks into every once in a while to nitpick but never actually helps. Any raises you get are based on an extremely unreliable and corrupt customer service system. "Conversion" is based on how many people set off the doorbell and buy, including any kids that run back and forth over the doorbell pad. There goes your numbers, and in turn your raise. Customers come in with a specific thing in mind often, and sometimes we just can't deliver. It should not be put on the associate. Corporate doesn't care about its employees as long as its numbers are good. Schedules start on a Sunday and we have gotten schedules as late as 7 pm on the Saturday before. Don't bother bringing your concerns to your district leader though, they don't care. Low work ethic and morale.

Lots of pressure from cooperate Lower position workers often took over the responsibilities of the manager...and then some without compensation Little trust between lower workers and management