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Payless ShoeSource

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Payless ShoeSource reviews

4.0

63% would recommend to a friend

(2,725 total reviews)

Paul Jones

87% approve of CEO

53% positive business outlook

Payless ShoeSource has an employee rating of 4.0 out of 5 stars, based on 2,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payless ShoeSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Feb 7, 2010
Recommend
CEO approval
Business Outlook

Pros

-Flexibility with scheduling and availability -Flexibility with days needed off -Manager works with you well (compliments, help, etc) -Friendly staff

Cons

-Low pay for sales associates, usually just minimum wage -Loose return policy attracts a lot of returns/exchanges from customers; some customers hard to deal with

3.0
Feb 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Job security. If you do your work you are pretty much guaranteed a job in the future. And at a time when finding a job is difficult... this is a definite plus.

Cons

Payless wants you to be consumed by them at all times. If you are sick... too bad. If you have a vacation planned you had better let them know months in advance and you should probably leave town if you are management level, as I am, to make sure you ACTUALLY get a vacation. They are very demanding of your time on all levels: from the part time associate who goes to school full time and has a family to the manager who is running TWO stores for the company on a ONE store manager salary.

5.0
Feb 2, 2010

Enjoyed working at Payless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides great part time hours. Great manager in Red Deer, AB. All of the people I met there were very friendly and we have maintained friendships even after I left.

Cons

The customer journey is a bit much. I felt like following it was harrassing customers. I realize employees need to pay attention to customers and offer assistance but if they say they don't need help then there is no reason to keep on bothering them.

Viewing 2704 - 2706 of 2,725 Reviews

Glassdoor has 2,781 Payless ShoeSource reviews submitted anonymously by Payless ShoeSource employees. Read employee reviews and ratings on Glassdoor to decide if Payless ShoeSource is right for you.