Paylocity reviews

3.1

46% would recommend to a friend

(3,218 total reviews)
avatar

Toby Williams

48% approve of CEO

41% positive business outlook

Paylocity has an employee rating of 3.1 out of 5 stars, based on 3,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paylocity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The pros are working with some great employees and teammates, that’s about it.

Cons

No yearly performance bonuses or incentives for working overtime. Below market pay compared to every other Payroll/HCM company out there. Their comments about evaluating pay or any cost of living increase is ignored behind closed doors. A lot of Team Leads have no business helping manage a team as they negligently provide incorrect steps/answers when you need help. Lots of brown-nosing at Paylocity, almost like a pathetic high school environment. Working hard doesn’t always equal promoting the right employees. They are not accommodating with make up time or treating you like a proper human being when personal issues arise. Benefits are expensive if you have a family, not affordable for what you make in pay. Leadership blames the high turnover rate due to “bad employees” but that’s simply not true. It’s the low pay, workload of simultaneous calls and emails nonstop throughout the day that burns Account Managers out forcing them to quit, leave or worse be fired. This workload will break your mental health, don’t wear your 45+ hours a week as badge of honor, burnout is not admirable. Very detached leadership that doesn’t even know existing policies or procedure changes months after the fact. The praise of company culture at Paylocity is the definition of drinking the Koolaid, trying to make things seem better than they actually are.

avatar
Paylocity Response
1y
We appreciate you taking the time to share your experience. It’s clear that you care about your work and the people you worked alongside, and we hear your frustrations. We know that fair compensation, growth opportunities, and a supportive work environment are key to creating a place where employees can thrive. Conversations about pay and workload are important, and feedback like yours highlights areas where we can improve. We understand that a heavy workload can take a toll and that balance and well-being matter. It’s important that employees feel supported in managing their workload in a sustainable way. Leadership plays a critical role in shaping culture, and accountability at all levels is necessary. We want to build an environment where employees feel heard, empowered, and set up for success. Your perspective matters, and we appreciate your honesty. We remain committed to making Paylocity a place where all can thrive and grow in their careers.
1.0
Oct 20, 2019

Unethical.

Recommend
CEO approval
Business Outlook

Pros

Casual dress, remote work in some departments, nice offices

Cons

This place used to be the company I thought I would retire at. That was until a few executives were put in place. They now have seemed to band together to “drink our own wine” and create the lamest hashtags. Worse....we are forced to drink our own wine....utilization rates are not high because the product is great....more so because we are threatened to use them. Unethical. The pretty new values up on the wall look cool. Too bad those at the top preach them but do not follow them. Paylocity used to be focused on the clients and employees. Now it’s about the almighty dollar and becoming a billion dollar company. So the execs get rich and pay the rest far below market value. Oh and their new hiring practices are unethical, specifically the test that is given. If you don’t pass to the level they want, you are given a fake phone interview and then rejected. I guess they don’t realize that people talk inside this company. Unethical. Before anyone responds from HR to tell me to contact them to discuss, do not bother. HR and the leadership in HR is awful. Lead through fear of losing your job is the name of their game. They are more worried about where they are going to speak next instead of being a true employee advocate. The new HR team has single handedly destroyed our culture and it’s sad that it’s being allowed. People interviewing: Don’t fall for the glitzy office space. You will work way more than 40 hours, never be thanked and live every day in fear of losing your job.

avatar
Paylocity Response
6y
Thank you for taking the time to share your truth. I am really disappointed to hear that you are having an experience that is opposite of the 82% of our employees who recently rated us as a great place to work through our anonymous employee engagement survey. Since you’ve been at Paylocity for more than 3 years, you know that we are proud to be a growth company. And while we strongly believe that growth will fuel opportunity for our employees and clients alike… we also know that growth can be painful. But the goal is to keep growing, and to keep growing together. And because we know that change and growth can be painful… we work hard to create employee programs that are: supportive, that recognize and appreciate great work, that enable our employees to bring their whole self to work, and last but not least… infuse fun and camaraderie. Additionally, we believe that being clear about what we value and what’s important will help make sure that we are all marching to the same beat of the same drum no matter how big we get and no matter where someone works. This is why we have been putting so much effort around talking about our values, our priorities, and what makes us unique at PCTY. For example, drinking our own wine is about being the first users of our own product so that we can support our team members in product and technology in evolving the product. And just as important as supporting our own team members… it’s about contributing to a better experience for our clients. When we use the product ourselves… we learn. We then get to share that learning with our product partners so that they can iterate and evolve the product. It’s a virtuous cycle that we believe ultimately makes us all better… together. We understand the extra effort this requires from everyone here at PCTY. We don’t take this for granted and appreciate all of those who go above and beyond to support each other, and our clients, on this journey. This is why we rolled out a new recognition program a few months ago in which 100% of our employees have the opportunity to be recognized and over 50% will be recognized with actual awards and rewards. All this said, we realize the pace of change that is inherent in any high growth company is not for everyone. While you’ve indicated you don’t want to speak to anyone in HR about your experience… your ability to be supported and heard is not limited to HR. You mentioned in this post that you are in Client Services. The great news is that there are many leaders within Client Services and Operations as a whole that are available and interested to learn more about what you are experiencing. So if you don’t want to escalate to HR… I urge you to talk to the leadership within your organization so that we can figure out how to support you to have an employee experience more consistent with the experience we are intending.
1.0
Sep 24, 2023

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Great product and teammates are willing to help

Cons

This company isn't what it used to be . There are tons of growing pains, I among with others was mislead about the number of accounts I would in my territory. You spend your first year going through training (none of which actually helped me) and prospecting into your territory, most of which has bad data, fake businesses and channel partners who want nothing to do with you. Leadership is out of touch and the only solution they offer is to make more phone calls. "Frat" type culture within sales teams, with mostly everyone coming from ADP or Paychex. High earnings can be made but you start out at a very low base salary and commission percentage. Mandatory call blitzes and micromanagement to make you feel inferior. Guilt tripping for taking PTO and relationships feel transactional. Favoritism within teams are obvious and working here feels like a boiler room. Deals can take 4-6 months to close but you are judged on daily and weekly metrics, similar to a SMB role. When I came on board, there was so much potential but seeing how they handled the immense growth tells me there needs to be better leadership.

avatar
Paylocity Response
2y
Thank you for sharing your feedback with us. We appreciate your honesty and understand your concerns related to territory expectations, training, and the overall work environment. We're continuously working to improve our Sales training and processes to best support our employees. We take your comments about leadership, culture, and compensation seriously. We are continuously striving to enhance leadership training and create a more inclusive workplace. We also value work-life balance and encourage employees to take advantage of their PTO and also encourage the use of Sick Time for mental health purposes. Your feedback is essential and we appreciate your input. If you'd like to discuss your concerns further or would like to explore resources, please don't hesitate to reach out to your HR Business Partner.
Viewing 22 - 24 of 3,218 Reviews

Glassdoor has 3,274 Paylocity reviews submitted anonymously by Paylocity employees. Read employee reviews and ratings on Glassdoor to decide if Paylocity is right for you.