Paylocity reviews

When I first started at PCTY I was so excited. They paint it up to be a great place! However the environment is toxic and will leave you drained at the end of the day. There is a huge lack of diversity in NSS. The recruiters also lie about everything from commission to turnover. There is no one making 80k in NSS. That was one person and they are considered a legend. It's closer to 40-50k on average. The commission is absolutely ridiculous. $20 an appointment is not great especially after taxes. They also lied in the interview and training about their turnover rate. This is glorified telemarketing that they try to market as "entry level inside sales". There are people quitting almost every week and you will see new people in for interviews almost every day. The environment is very much like high school. Lots of bullying, cliques, sexual harassment and gossiping going on. Also unless you are a fan of partying/drinking/doing drugs you may feel pretty isolated. In NSS almost anything goes. That also includes racist remarks that you are expected to "suck up" or play along with. One guy quit because his team kept making anti-Semitic comments. You may also hear people dropping the "N" word because it's in the explicit music they play throughout the office. Most of these Glassdoor reviews are fake. They encourage employees to leave positive reviews and some managers write them themselves. Don't believe the hype. If you have a bachelors I would encourage you to seek employement elsewhere seeing as even customer service centers pay more than Paylocity does

The last six months to a year have been really horrible. I have not been in Paylocity very long, but I have watched many people transition in and out of client services. The upper leadership meaning directors, senior directors, VPs, etc. are completely out of touch. This has turned into a complete call center rather then a client relationship driven place. We fix issues as they come up, not when they could have been prevented, and every executive wants it fixed immediately and wonders why we messed it up(Hint it’s cuz everyone good has quit and everyone left is annoyed or new). The culture and moral is worse then low, and I know this is across sites from friends in other places. Leadership is so lost on how we actually do our jobs that they change what we do every day.Leadership implemented client retention reporting systems quickly, but they are so far from reality about the horrible workforce they have. Pay is far below market and the industry. Raises this year were a slap in the face 3%. But oh wait we have almost 40% revenue growth. So instead of hiring better people and more people, they are removing WFH for us leads, paying awful, and hiring anybody and everybody who applies. Recruiters may talk like they vet, but the reality is you have low IQ Account Managers messing up your clients businesses. It’s really a disaster waiting to happen and many small ones happening each day. I would suggest getting a reality check on your team as it’s going awful. Internal opportunities don’t pay enough to justify moving, the only option is to take a job at a competitor if you like this type of Industry. I will be leaving as soon as I find another position where I don’t work 70 hour weeks.