Nepotism at the highest levels protects toxic individuals from accountability. There's someone extremely close to the top (family/personal ties) who's faced multiple claims of fostering a hostile work environment—bullying, fear tactics, favoritism. Senior management is spineless and ineffective, refusing to act decisively. This has led to ongoing legal battles with fees reportedly nearing or over $1 million in defense costs, all while the company wastes resources on lawyers instead of fixing real problems or retaining talent.
The forced return-to-office policy has absolutely crushed morale and caused far more harm than good. What was sold as "collaboration and culture" turned into unnecessary commuting hell, productivity drops from distractions, resentment over lost flexibility (especially for remote hires or those far from offices), and accelerated turnover. People who thrived remotely are now disengaged, burned out, or gone—it's solved nothing and amplified every existing issue.
Leadership (including the CEO) loves to tout the company's bright future and stock potential in earnings calls, conferences, and internal messages, painting a rosy picture of growth and value. Meanwhile, the stock has been stuck in the gutter for months—hovering around $25/share now, well below recent peaks (~$40 high) and far cry from the $31 IPO price from years ago—while the broader stock market has climbed significantly. Employees watch their equity (if any) evaporate amid all the internal chaos, making the hype feel disconnected and insulting.
Toxic executive culture overall: fear-based, chaotic, zero real accountability. Upper management overpromises to clients, then dumps failures on teams.
Rampant favoritism/politics—good projects and promotions reserved for the connected inner circle (tied to the nepotism mess).
Processes are broken: rushed/no-QA deployments, constant bugs/outages, impossible deadlines, endless firefighting.
Work-life balance obliterated—on-call nightmares from bad rollouts, no support from above.
Benefits/PTO subpar (that $300 "family stipend" is a slap in the face). High turnover from unaddressed issues despite fake "we're listening" sessions.
Platform is a nightmare to maintain/support—buggy, frequent breaks on updates, poor customer elements.
