Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 44 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 28 reviews)); "Awesome people and work set" ((in 26 reviews)); "Offers competitive salary and with good work environment" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

480 reviews

5.0

Sep 15, 2023

Not perfect but the best company I've worked with so far

Quality assurance specialist

Recommend

CEO approval

Business Outlook

Pros

A permanent WFH setup with health and life insurance.

Cons

Would love a raise, but the salary is definitely competetive.

Peak Support Response

2y

Thank you for taking the time to leave a review! We appreciate all the work you've done for Peak Support. We're proud to offer competitive wages and have regular opportunities for growth within the company - this feedback is appreciated.

5.0

Sep 14, 2023

Great company that offers permanent WFH setup

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Cool colleagues - Good pay - Feels like family

Cons

None so far. Everything's great.

Peak Support Response

2y

Thank you for taking the time to leave a review! We're so glad you've enjoyed working with Peak Support and appreciate all your hard work.

5.0

Sep 7, 2023

A Perfect Workplace you want to be!

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

The exceptional professionalism, dedication to excellence, customer-centric approach, growth to innovation, and overall reliability as an employer. I strongly recommend Peak Support as the leading company.

Cons

Working on a graveyard shift.

Peak Support Response

2y

Thank you for taking the time to leave a review! We're so glad you've enjoyed working with Peak Support and appreciate all your hard work.

Viewing 373 - 375 of 480 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

View job

Peak Support

Peak Support reviews

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Reviews by job title

Not perfect but the best company I've worked with so far

Great company that offers permanent WFH setup

A Perfect Workplace you want to be!

Jobs at Peak Support

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