Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Peak Support?

92% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 44 reviews)); "The CULTURE IS AMAZING AND VERY UNUSUAL!" ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 28 reviews)); "Awesome people and work set" ((in 26 reviews)); "Offers competitive salary and with good work environment" ((in 21 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"3 employees), and 2.) upper management not being receptive to new ideas that go against the status quo." ((in 3 reviews)); "Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

Peak Support reviews

4.5

92% would recommend to a friend

(480 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

Peak Support has an employee rating of 4.5 out of 5 stars, based on 480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

480 reviews

5.0

Sep 5, 2023

Company

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

Good compensation and wfh setup which is rare.

Cons

Almost nothing. No yearly increase yet

Peak Support Response

2y

Thank you so much for taking the time to write a review! We are glad to hear you've had a good experience with Peak Support and appreciate all your hard work.

5.0

Sep 3, 2023

The best company I've ever had!

Associate

Recommend

CEO approval

Business Outlook

Pros

Working with Peak Support doesn't feel like working in a business company. Ever since I got hired last October 2021, I've always felt like I was part of a close-knit family rather than just an employee. In all of the companies that I've worked for before, I can confidently say that Peak Support is everything an employee could hope for. From day one, it was clear that Peak Support prioritizes its employees' well-being and growth. They always create an event or just something that would delight their employees. They always made us feel that our opinions are heard and acted on. My colleagues felt like friends and family rather acquaintances. This environment not only encourages me to bring my best self to work but also motivates me to continuously improve and excel. In all my years of professional experience, I've never encountered a company quite like Peak Support. It's not just a place to work; it's a place where you can truly thrive, grow, and be part of a supportive family. I am incredibly grateful to be a part of the Peak Support team.

Cons

I have nothing to comment on this so far.

Peak Support Response

2y

Thank you so much for taking the time to write a review. We are extremely grateful for your kind words! Continuous improvement is a huge part of what makes Peak Support what it is, and every team member's opinion matters. We are so glad this is evident and that you feel comfortable and confident sharing your thoughts. Thanks again for all you do!

5.0

Aug 30, 2023

Always grateful with Peak Support!

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

The benefits of working from home with great colleagues and TL are the best! Non-stop learning in different quality trainings!

Cons

Since PSGE is a young company, it is prone to changes. Because of this, some employees may experience instability, which can eventually result in them leaving the company.

Peak Support Response

2y

Thank you for taking the time to write a review! We are glad to know you have had a good time working with Peak Support and appreciate your feedback regarding the company's growth. We never want to dilute quality as the company continues to grow rapidly and feedback such as yours is an excellent reminder to never lose sight of our commitment to each team member. Thank you again for all you do!

Viewing 379 - 381 of 480 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

Customer Solutions Team Leader (Remote) | US

United States

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The best company I've ever had!

Always grateful with Peak Support!

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