Peak Support reviews

4.5

92% would recommend to a friend

(477 total reviews)

Jonathan Steiman

96% approve of CEO

93% positive business outlook

Peak Support has an employee rating of 4.5 out of 5 stars, based on 477 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

477 reviews
1.0
Jan 11, 2024

Just Don't Do It...

Recommend
CEO approval
Business Outlook

Pros

In the beginning, it was fairly solid. Great training, pretty fast paced, but, you learn a lot (if you are given) the appropriate team lead, that is good at leading; willing to genunily support and guide you. I had the greatest fortune of coming across a great lead, and without her help, I would have been sinking the first week. (Hint: Project Neighborhood) Work from home; a great opportunity, the benefit to do your job at the comfort of your own settings. The HR Manager, Susan, fantastic; a sweetheart, easy to talk to, and willing to give those a chance.

Cons

Now, the Cons most definitely outweigh the Pros. When you first start on, during orientation, it feels like you are walking into an infomercial. They give you the bubble gum highlights how they're all a team, and that it has this family feel to it, and that everyone there to build you up, and you help build them up. The elevator pitch can suck you in, but it's nothing what is advertised. There is a lot of favoritism played out here. You just get this ominous feeling of you being the new student during the middle of the school year, and you are rallied around a bunch of professional bullies, who has no qualms to show you that they're bullies. It's incredibly shameful and tactless. And this applies to some of the team leads they have helming their projects. (Specifically) Team Gourmet. There are a few people there who need to reprimanded for how they approach their team members, less shallow and more professional. It's false leadership at best. It is also very biased, they can point you for anything, and everything, and you are not exactly sure why or what you were in trouble for; at least until you hear back from your (lead)s) a week later, when they should give you feedback that same day or next day. The feedback is very scattered brained, too. The training, when put onto a new project, is simply rushed. You have no leg room to even breathe. They just throw you to the wolves, literally! And when you are participate in the disjointeness, they will scold you and use you up (unless you pander to the team leads). Again, the cons outweigh the pros, and that is the sad part. Because, collectively, it is a relaxing WFH company, but it seems it's falling flat when it comes to mega conglomerate that it could be. However, how you treat your employees, staff, and team, speaks volumes on the dark cloud hovering... One other thing; the favoritism (as someone previously mentioned) towards the Philippines team is egregious in compare to the U.S. team.

5.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Peak Support values every single employee from entry-level to C-level, leadership makes sure we understand the 'why behind decisions, the people make this company, and are a joy to work with- everyone pitches in to help when needed, competitive salaries and generous profit-share, great leave policy and benefits.

Cons

We're growing which means we're busy! Not really a con, but expect to put in some serious work!

5.0
Dec 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance at its best with excellent leaders willing to help you along the way. We all have a seat at the table and are a scrappy bunch.

Cons

The only downside is my insurance is a bit on the high side, but hoping as we get bigger every year those premiums are able to go down.

Viewing 4 - 6 of 477 Reviews

Glassdoor has 489 Peak Support reviews submitted anonymously by Peak Support employees. Read employee reviews and ratings on Glassdoor to decide if Peak Support is right for you.