Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 27 reviews)); "They are nice people to work with." ((in 25 reviews)); "Good benefits" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

2.0

Oct 5, 2023

Going bad

Associate

Recommend

CEO approval

Business Outlook

Pros

It was a great company before

Cons

Management and managers are power thirsty

Peak Support Response

Thank you for taking the time to write a review. We are saddened to hear your time at Peak Support is going less well than when you first joined the company! If you are comfortable sharing some more granular feedback, please reach out to info@peaksupport.io and we'll take a closer look. Your feedback is appreciated and we thank you for your hard work.

1.0

Jun 29, 2023

They do not care about the employees.

Associate

Recommend

CEO approval

Business Outlook

Pros

SSS PHILHEALTH HMOTHEN THATS IT Nothing else

Cons

They only care about the clients. They only pretend to care about the employees. At the end of the day, you’ll always hear your superior tell you that they understand your situation then proceeds to bomb you about how you should prioritize your clients than your well being. Do the clients care about us? No. also, peak support doesn’t have competitive salary. 15k? How is that competitive? You have to be a Lead or higher to even get a salary of 30k-40k lol. There are times they will ask you to come to work at 3am even when you’re off just to hear “thank you” LMAO!

4.0

Nov 9, 2022

Management

Associate

Recommend

CEO approval

Business Outlook

Pros

They are nice people to work with.

Cons

The politics in my project is horrible. I wouldn't say I like how they micromanaged their employees. QA doesn't know what he's doing.

Peak Support Response

Thank you for the feedback! We appreciate you taking a moment to share your experience with Peak Support, we believe feedback is critical to continuous improvement. Each project within our business can be challenging and rewarding. We welcome the feedback and ensure this is shared with our internal teams to help each of us be the best team member for our organization.

Viewing 136 - 138 of 481 Reviews

Jobs at Peak Support

Customer Solutions Team Leader (Remote) | US

United States

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Customer Escalation Specialist | US

United States

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