Does Peak Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Peak Support employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Peak Support. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Peak Support?

93% of Peak Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Peak Support 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Peak Support?

Associate (51) , Team Leader (36) , Customer Service Associate (24) , Customer Service Representative (21) , Customer Service Representative (CSR) (15) , Subject Matter Expert (SME) (15) , Manager (12) , Service Delivery Manager (9) , Quality Assurance Analyst (8) , Team Lead (8) , Team Member (8) , Training Specialist (8) , Talent Acquisition Specialist (7) , Content Moderator (6) , Phone Associate (5)

What are the pros of working at Peak Support according to real employee reviews?

"Permanent work from home and stable pay" ((in 48 reviews)); "Many BPO's claim that they have a positive culture but never truly execute on or live out their values." ((in 36 reviews)); "Friendly and approachable seniors and management." ((in 27 reviews)); "They are nice people to work with." ((in 25 reviews)); "Good benefits" ((in 24 reviews))

What are the cons of working at Peak Support according to real employee reviews?

"Favoritism is also prevalent." ((in 3 reviews))

What are employees saying about Peak Support layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Peak Support layoffs and their outlook for job security at Peak Support in 2026.

What are the top reviewed Peak Support locations?

Boston , Cambridge , New York , Miami , Massachusetts Avenue Heights , Chicago , Appomattox , Charlotte , Austin , Celina , Dallas , Houston , New Braunfels , Galion , Mansfield , San Francisco , Reno , Waldorf , Rodriguez Colonia Number 2 , Canada , United States Coast Guard - Air Station Sacramento

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Peak Support

Peak Support reviews

4.5

93% would recommend to a friend

(481 total reviews)

Jonathan Steiman

97% approve of CEO

93% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.6

Work/Life balance

4.6

Career opportunities

4.5

Culture & values

4.5

Compensation and benefits

4.4

Senior management

Peak Support has an employee rating of 4.5 out of 5 stars, based on 481 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Peak Support employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

481 reviews

4.0

Oct 31, 2024

I'm new here and can’t say much yet, but so far everything is good, and I’m happy to be part of this company.

French language expert

Recommend

CEO approval

Business Outlook

Pros

I love the work environment, especially the team I am part of.

Cons

The recruitment process, particularly within the HR team, needs to be clearer. There is a lack of communication regarding the documentation.

5.0

Oct 31, 2024

A Supportive Environment with Growth Opportunities at Peak Support

Team leader

Recommend

CEO approval

Business Outlook

Pros

Team Collaboration: The culture at Peak Support encourages teamwork, making it easy to collaborate and share ideas with colleagues. Growth Opportunities: There are numerous opportunities for personal and professional development, with access to training and coaching that helps you advance in your career. Supportive Leadership: As a team leader, I appreciate the open-door policy and support from management, which fosters a positive work environment. Permanent Work from Home: The company offers permanent work-from-home options, providing flexibility and comfort for employees.

Cons

While there are growth opportunities, salary increases can sometimes feel limited.

5.0

Oct 30, 2024

highly recommended

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

good company has passion for people and provide equipment for employess

Cons

i dont have any cons about the said company

Viewing 160 - 162 of 481 Reviews

Jobs at Peak Support

Customer Escalation Specialist | US

United States

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Customer Solutions Team Leader (Remote) | US

United States

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